Windows 10: Windows 11 upgrade problems

Discus and support Windows 11 upgrade problems in Windows 10 Software and Apps to solve the problem; I upgraded to Windows 11 from windows 10 and now I dont have access to Windows Security. It keeps saying that I have to look for an app in the... Discussion in 'Windows 10 Software and Apps' started by Justincw23, Jun 12, 2022.

  1. Windows 11 upgrade problems


    I upgraded to Windows 11 from windows 10 and now I dont have access to Windows Security. It keeps saying that I have to look for an app in the Microsoft Store. Which it never finds one by the way. Also the mouse cursor always has a spinning wheel next to it. If this cant be fixed, how do I go back to Windows 10?

    :)
     
    Justincw23, Jun 12, 2022
    #1
  2. Nordic Win User

    Windows 10 upgrade problem, no input accepted

    I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

    After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

    I will list some, or hopefully all, of the troubleshooting steps I have tried:
    • Move keyboard and mouse to different USB ports.
    • Try different keyboard or mouse.
    • Restart computer, repeatedly.
    • Google for related issues.
    • Update Bios, because why not.
    • Create boot media and revert to windows 7.
    The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

    Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.
     
    Nordic, Jun 12, 2022
    #2
  3. Karla Alm Win User
    Adobe Flash message in IE 11

    Hi Sandra,

    To help you out with your concern, we suggest that you disable the add-ons in Internet Explorer 11. For step by step instructions, go to this

    link
    , then look for the title Turning off and removing add-ons.

    We also suggest that you reset Internet Explorer 11 through these steps:

    • Go to Internet Explorer then click the Gear icon.
    • Choose Internet options > Advanced.
    • Click Reset.

    (Note: If you have added Favorites, back up them first before resetting the browser. )

    Should you need further assistance, let us know.

    Regards.
     
    Karla Alm, Jun 12, 2022
    #3
  4. Windows 11 upgrade problems

    Windows 10 Upgrade Error 11/11/2015

    Hi Marianne,

    Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

    As you are facing issues with installing the updates, do let us know the following to assist you better:

    • Were you able to see any error notification along with the error code?
    • What is the make and model of your device?
    • Are you able to boot in to the desktop?

    This issue might be due to the anti-virus software or corrupted Windows Update Components.

    I suggest you to hard reboot the computer and perform the below.

    Step 1: Try to eject all the external devices connected to your computer except mouse and keyboard, reboot the computer and check if the issue persists.

    Step 2: I suggest you to uninstall the anti-virus software installed on your device and check for the updates.

    If the issue still persists,

    Step 3: I suggest you to run the Windows Update troubleshooter and check.

    Resolves problems that prevents you from updating windows.

    Steps:

    • Press Windows key and type
      Troubleshooting
      .
    • Click on Troubleshooting and click on
      View all in the left pane.
    • Select Windows Update to run the Windows Update Troubleshooter
      and follow the on-screen instructions.

    For further reference: How to: Troubleshoot common Setup and Stop Errors during Windows 10
    Installation


    Hope it helps. Kindly update the status of this issue, we will be happy to help you further.
     
    Deepika Gowda, Jun 12, 2022
    #4
Thema:

Windows 11 upgrade problems

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