Windows 10: Windows 11 - USB Audio and HID Audio Cracking

Hi there, I hope you're doing well. I recently updated the Windows 11 24H2 on my GMKtec G3 NucBox, and since then, I've been experiencing audio issues - crackling and popping sounds whenever any audio is played. I've tried everything to fix this, including a clean installation of Windows and downloading the latest drivers from the GMKtec website, but nothing has worked. Interestingly, when I use a Linux distro on the same device, the sound works perfectly, so I'm confident it's not a hardware issue. Please help... Attached is a screenshot of the audio drivers currently installed on my Window

:)

 

USB Audio Codec Driver

After following all these steps, my usb audio device still does not work. In Settings > Connected devices it list USB Audio Codec Driver is unavailable.

 

Can not record audio.

Hi,

We suggest that you run troubleshooting for Audio Recording by following these steps:

• Type troubleshooting on the search box.
• Click View all.
• Select Recording Audio.
• Follow the steps to troubleshoot Recording Audio.

Let us know if you need further help.

 

Usb microphone problem with audio and sound on windows 11

Hi, Noah 2093

Welcome to the Microsoft Community.



If you're experiencing issues with your USB microphone on Windows 11, specifically with delayed audio and faulty recording, here are some troubleshooting steps you can try:

1. Update USB Drivers: Ensure that your USB drivers are up-to-date. Outdated or incompatible USB drivers can cause various connectivity and performance issues. Visit your laptop manufacturer's website or the USB controller manufacturer's website to download and install the latest drivers.
   
2. Check USB Port: Try using a different USB port on your laptop. Sometimes, certain USB ports may have compatibility or power delivery issues. Use a USB port directly on your laptop (avoid using USB hubs or extensions) to see if it resolves the problem.
   
3. USB A to C Dongle: If your laptop has only USB-C ports and your USB microphone uses a USB-A connector, using a USB A to C dongle may be necessary. However, make sure the dongle is of good quality and supports data transfer and audio capabilities.
   
4. Adjust Sound Settings: Check your sound settings in Windows 11 and ensure they are configured correctly for your USB microphone:
   
   • Right-click on the speaker icon in the taskbar and select "Sound settings."
     
   • Under "Input," select your USB microphone and make sure the volume level is appropriate.
     
   • Click on "More sound settings" > "Playback" > "Properties" > "Advanced" and check if any enhancements are enabled. Disable any enhancements and test the microphone again.
     
5. Disable Exclusive Mode: Some applications or system settings might be using exclusive control over the audio device, causing conflicts and latency issues. To disable exclusive mode:
   
   • Right-click on the speaker icon in the taskbar and select "Sound settings" > "More sound settings" > "Playback" > "Properties" > "Advanced" and uncheck the box that says "Allow applications to take exclusive control of this device."
     
   • Click "Apply" and then "OK."
     
6. Consider Windows 10: If you find that your USB microphone worked perfectly on Windows 10 but is having issues on Windows 11, you can consider reverting back to Windows 10 if it's compatible with your laptop. However, note that this should be a last resort option, as Windows 11 generally offers improved features and security.
   

Remember to test your USB microphone after each step to determine if the issue has been resolved. If the issue persists after trying these steps, consider reaching out to the manufacturer of your USB microphone for further assistance. They may have specific troubleshooting steps or firmware updates available.



If there is anything not clear, please do not hesitate to let me know.



Best Regards

Martin | Microsoft Community Support Specialist