Windows 10: Windows 11 - Use of One Drive Personal Vault and error message - red cross

Discus and support Windows 11 - Use of One Drive Personal Vault and error message - red cross in Windows 10 Software and Apps to solve the problem; There appear to be two One Drive personal spaces containing differing information on this laptop in Windows 11There is a red cross next to a small head... Discussion in 'Windows 10 Software and Apps' started by Marianne_Bennett, Apr 13, 2022.

  1. Windows 11 - Use of One Drive Personal Vault and error message - red cross


    There appear to be two One Drive personal spaces containing differing information on this laptop in Windows 11There is a red cross next to a small head and a message appears stating the personal vault in terms of its status on bot One Drive personal spaces.A red cross for status on One Drive personal vault was evident prior to installation of Window 11 and continues.What actions should I take and please advise methodology/linksThank you for your consideration and in anticipation of your replies.

    :)
     
    Marianne_Bennett, Apr 13, 2022
    #1

  2. OneDrive Personal Vault cannot be unlocked on Windows10.

    I was able to get rid of the Red X on my OneDrive icon and the error message saying that the Personal Vault could not be synchronized by doing the following:

    1. Access the personal vault OnLine via the the View OnLine option from the desktop icon in the task bar.
    2. Open the vault via the Web Browser and select all the files and folders in the vault.
    3. Count all the files and folders presently in the Personal Vault.
    4. Move all the files and folders out of the Personal Vault to another folder in your OneDrive.
    5. Refresh and verify the Personal Vault is empty.
    6. Verify all your important files have been successfully moved by verifying the folder and file count.
    7. Disable the Personal Vault online via the Web browser.
    8. Select the Personal Vault and attempt to delete it. A message "Cant delete Personal Vault' appears.
    9. Click on 'Go to settings'.
    10. Select the options to Disable the Personal Vault <Select Disable>. and "Disable" when asked are you sure. [NOTE: when you do this, any contents in the vault are irretrievably lost. So make sure it is empty first.]
    11. Wait 30-60 seconds for your OneDrive desktop to synch.
    12. Go back to the browser and select Enable on the Persona Vault window if it is still opened.
    13. If you closed the window, select Settings in the upper right of online OneDrive (to the left of the question mark), select options, select Personal Vault from the left side menu, then select Enable.
    14. A pop-up stating, "Your Personal Vault is back". Select 'got it'.
    15. Click on OneDrive in the upper left corner of the browser screen.
    16. Find your Personal Vault in your file/folder list.
    17. Open it (you will have to authenticate to open).
    18. Inspect the vault. It should be empty. In some cases there will be old "uncached" files that appears. It was the failed synching that caused the Red X. Reestablishing the Personal Vault allows the synch to proceed. Be careful as these files might not
      contain the most contemporaneous data.
    19. You should now be able to use the Personal Vault as before without the Red X. You can move the files you moved out of the Personal Vault back into the Personal Vault - - begin careful to decide which version to keep of any duplicate files.
     
    SteveGhera, Apr 13, 2022
    #2
  3. Personal Vault "isn't up to date" message

    My Personal Vault in OneDrive performed well until I uploaded two additional documents (PDF and Excel spreadsheet). Unless I keep open the Personal Vault, I get the message "Your Personal Vault isn't up to date." Upon unlocking it, the red field with "x"
    mark over OneDrive icon disappears, only to reappear when the vault automatically becomes locked. The uploaded files are small and uploaded quickly.

    Any solutions to syncing issue with the Personal Vault? Thanks.
     
    Andrew Zalewski, Apr 13, 2022
    #3
  4. CraigLong Win User

    Windows 11 - Use of One Drive Personal Vault and error message - red cross

    Personal Vault (One Drive)

    How can anyone else open the Personal Vault without the 2 step verification that only you can perform? To my knowledge you have to be signed in online to your Microsoft account before you can open the vault. It's bitlocker encrypted locally on your PC
    even.
     
    CraigLong, Apr 13, 2022
    #4
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Windows 11 - Use of One Drive Personal Vault and error message - red cross

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