Windows 10: Windows 11 - We can't find a camera compatible with Windows hello face

Hi,I got samsung galaxy book 2 pro 360 yesterday. but somehow I can't set up windows hello face. Is there anybody can help me to setup it ok?Thanks

:)

 

"We Couldn’t Find a Camera Compatible with Windows Hello"

I've been using Windows 10 face recognition, ie Windows Hello, for a long time without problems. Suddenly it stopped working and I discovered my security software was blocking access to the webcam. After I turned that protection off my apps, such as Zoom and Vivaldi, can access the camera again, however I can't get it reconnected to Windows Hello. When I go to Sign In Option in Settings it says that "Windows Hello Face" is currently unavailable. When I click on it it says it can't find a compatible camera. So far I've tried moving the camera to a different USB port, attempted to update the camera drivers (there are no driver updates available) and rebooted a few times, without success. Any suggestions for what to try next will be appreciated.

Currently running Windows 10.0.19043.1889

 

"Windows Hello Face"

Not all cameras are Windows Hello-compatible. Here's another thread that discusses this and provides links to a couple lists of compatible cameras:

https://answers.microsoft.com/en-us/windows/for...

Does your PC manufacturer claim that the camera should work with Windows Hello?

 

windows hello face problem...

List of Windows Hello supported Dell Laptops: