Windows 10: Windows 11 will never turn off the monitors

Discus and support Windows 11 will never turn off the monitors in Windows 10 Gaming to solve the problem; I have a iBuyPower pc, the slate mesh 8, i7 14700, 32 GB ram, 4060 TI. I cannot get it to turn off the screen. I do believe it is something to do with... Discussion in 'Windows 10 Gaming' started by Allen WDU, Apr 28, 2024.

  1. Allen WDU Win User

    Windows 11 will never turn off the monitors


    I have a iBuyPower pc, the slate mesh 8, i7 14700, 32 GB ram, 4060 TI. I cannot get it to turn off the screen. I do believe it is something to do with the account because this issue has followed me from my last machine, which was an hp omen 815 I think i7 9700. I am at my wits end trying to figure out what is keeping it from turning the screens off. Thanks in advance for your assistance. Under the Windows 11 settings -->power I have screen and sleep set to 2 and 5 minutes respectively. I opened admin cmd prompt and have nothing listed when I use the command powercfg /requests all sa

    :)
     
    Allen WDU, Apr 28, 2024
    #1

  2. Windows 10 External Monitor only :: How to set Portrait orientation?

    Thanks Elise,

    I found more links which suggest

    1. turn one of the monitor
    2. feedback to Microsoft
    Using Steps Recorder on Two monitors. (microsoft.com)

    How to limit Problem Steps Recorder to single - Microsoft Community

    I need assistance on both suggestions; how to

    1. turn off laptop monitor?
    2. locate feedback hub on Cortana?
    My workaround is to use PowerPoint Screen Recorder but this need additional screen capture.

    The reason for Screen Recorder is Windows 10 Mouse Cursor for Office Menu item disappear when select Screen Capture App. It is cumbersome to show Tech Support what is selected on Office App on captured screen...

    Thanks Ahead!
     
    panes-rubrics.0l_icloud.com, Apr 28, 2024
    #2
  3. windows 11 cannot detect my second monitor

    Windows 11 cannot detect my second monitor. Help. I did all the suggested troubleshooting steps but nothing seems to work.
     
    Janet Brandares, Apr 28, 2024
    #3
  4. rvddesign Win User

    Windows 11 will never turn off the monitors

    Windows 11: second monitor turned standby and won't turn on

    I am working from a newly built computer which is connected to 2 monitors (MSI Optix G241 23.8" 1920 x 1080 144 Hz) through Display Port, and an attached 3rd TV (SAMSUNG) screen through HDMI, which is mostly not activated/in use. These are all connected to my graphics card (MSI MECH 2X OC Radeon RX 6650 XT 8 GB). I have been running a 2-3 monitor set up for many years without issues, and even after constructing the new computer it worked perfectly fine, for a while, until..

    My second monitor has turned to Standby mode (I assume this happened after the screen went into sleep mode), and won't re-activate.

    When turning the monitor off (from Standby) and on again, it stays black for a while after which it says "DP No Signal" and turns back to Standby mode.

    I've attempted the following:

    1. Recently bought a new Display Port cable to connect to my graphics card (I thought it was the cable, but it shouldn't be?). This cable seemed to work fine.
      1. I needed a new cable to connect to my new graphics card. This was before the issue revealed.
      2. The functioning monitor runs on a different cable.
    2. Turn the monitor off and on again.
      1. I have turning off the screen and disconnecting the power source for 30+ seconds.
    3. Restarted the computer.
    4. Checked the BIOS settings, could not find any solution (but tips are welcome).
    5. Switched the DP ports of the monitors on the graphics card, this let the second screen start up and work for a while, until it went into sleep mode again.
    6. Fiddled with AMD Software: Adrenaline Edition (v23.12.1), but haven't found a solution there (but tips are welcome).
    7. Uninstalled the monitor and display drivers.
    8. I have reset the factory settings via the screen menu.
      1. I have setting the Input Source to DP instead of HDMI turns the screen black (but turned on) again, after a some seconds it resets back to HDMI.
    9. I have connected it through an HDMI port on the monitor, to my HDMI connection on the graphics card, however this is normally used by my TV, so not a permanent solution. However, the screen appears the function fine via HDMI.

    I am running Windows 11, and have ran my Windows Updates.

    I am not sure on how to resolve this issue, please help!

    If any additional information is required, please let me know!
     
    rvddesign, Apr 28, 2024
    #4
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Windows 11 will never turn off the monitors

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