Windows 10: Windows 11 won't print in color on Best Settings

Using HP Officejet 3830. Windows 11 will print in color on normal settings, if I change to best settings, I get the following error:"Function address 0x00007ff82B56536C caused a problem fault. exception code 0xe06d7363 The application property sheet pages may not function properly."After this error, the printer will no longer print in color at all, and I need to completely uninstall the drivers, and reinstall. Repeated this many times, and am at a loss of what to do.

:)

 

Color printing

I would suggest the following steps:

In Word, click on "File" - "Options".

Click on "Display" - Select the box which says "Print background colors and images".

Click Ok to save the settings and then try to print.

 

Surface Pro won't print in color

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are facing issues while trying to print in color while using Surface Pro.​​ As you have mentioned that you are able to print in greyscale, it is possible that printer settings are set to print in greyscale. We will certainly assist
you with this issue.



However, we would like to know the details requested below:

• What is the make and model of the printer that you are using?
  
• Which application are you are using to print?
  
• Are you aware of any changes made to the computer recently?
  

I would suggest you to check the printing preferences and check if the Print in Gray Scale option is enabled. Refer the steps mentioned below:

1. Press Windows Logo key + R, to open
   Run dialog box.
   
2. Type control printers and click on
   OK.
   
3. Right click on the Printer that you are using, and select
   Printing Preferences.
   
4. Navigate to the Color tab and select the option
   Print in color. (If you do not see Color tab, you may want to check the
   Advanced options and check if Print in Grayscale is
   off.)
   
5. Click on OK and check if you are able to print in color.
   

Let us know how it goes.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Print in color

I've tried this'

but there is no print color to choose!

Change the bellow settings to print in color.

1. Open Devices and Printers by clicking the Start button , and then, on the Start menu, clicking Devices and Printers.
2. Right-click the printer that you want to use, and then click Printing preferences.
3. Make your choices, and then click OK.
4. Under option Print color select color , then the OK button.