Windows 10: Windows 11 won’t work with my WD External Hard Drive

I cannot load the WD My Passport software on my Surface 8 computer running Windows 11. Is Windows 11 NOT compatible with the WD external hard drives?

:)

 

My WD Passport external hard drive won't open

My WD Passport external hard drive won't open. It's listed in device manager and in the properties is listed as "working properly".

 

External Hard Drive (WD Elements) is visible in PW but not in explorer

followed steps..

the partition displayed as below...





as advised I selected "list".. and for a long time it was like this..

 

3 TB WD External Hard Drive NOT Working [ RAW ]

@Paul Black

Please plug in only your faulty 3TB WD drive. ( safely remove all other USB connected storage media.) When you run TestDisk you will then see only your system disk and the faulty 3TB WD.

You will run testdisk_win.exe in the testdisk-7.1 folder. ( You may create a shortcut on the Desktop)

TestDisk has to be run with admimistrator privileges. Run as administrator.

The following screenshots illustrate the work flow. If at anytime you get a screen different from what is shown or you need any clarification, stop, take a screenshot, quit TestDisk and post the screenshot. You can rerun TestDisk later..

Screen 1:




Screen 2:




Screen 3:




Screen 4:




Screen 5 :
:



Screen 6 :




Screen 7 :




Screen 8:




Screen 9:




Screen 10 :




Screen 11:




As with any data recovery job, I keep my fingers crossed. *Smile . Good Luck.

I will be peeping in every once in a while. So do not hesitate to give a shout if you need any clarification.

And no need to hurry. Do it at your own convenience.

Copying files listed by Test Disk: My external hard drive suddenly became unllocated: - Page 3 - Windows 10 Forums - start with screenshot 4 inthat post.