Windows 10: Windows 11 - Xbox App - Unable to download games?

Hello, I have gotten a new computer and am trying to download games using Xbox Game Pass from the Xbox app on Windows 11. Every time that I attempt to download a game now I get this:I have gone through so many various topics of support and help to try and fix this. I have uninstalled the Xbox app and reinstalled it. I have uninstalled Gaming Services and reinstalled it. I have tried doing both and restarting my PC. I have gone through the Powershell solution of removing it from the computer and then reinstalling it. I have tried repairing and restarting through the apps options in settings. I

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Unable to download Game Pass games in Xbox app on Windows 11 ARM

I encountered the same issue. I run windows 11 arm on apple M1 chip in a Parallels virtual machine. I tried two weeks--dozens of hours. I contacted Microsoft support, Xbox support, and they listed all possible solutions for me but none of them work.

Then, I turned to Parallels. Their answer is quite straightforward: No, windows 11 arm does not support most Xbox games. I'd say this is at least good news among bad news, meaning that I don't need to waste my time trying anymore.

But I am very disappointed with Xbox and Microsoft's support regarding not announcing that they do not support windows 11 arm. If they could have identified this issue and told us gamers directly, I hadn't need to waste so much time on troubleshooting (I tried every possible procedure as you did and far beyond that). Shame on that.

Here are some games I successfully installed with my Xbox Game Pass Ultimate:

• The long dark
  
• It takes two
  
• Spiritfarer
  
• Archvale
  
• Enter the Gungeon
  
• Bridge Constructor Portal
  

 

Unable to download certain games on Xbox App or Microsoft games store

Hi there,

I am trying to download No Man's Sky onto my computer via both the microsoft and xbox gaming app. I am able to download other games (Sea of Theives, Moonlighter) with no issue, but others (such as no mans sky) either do nothing (when trying in microsoft
app) or Error code 0x00000001 (Xbox store).

Steps I have done to troubleshoot:

1. Uninstalled and reinstalled both stores

2. Reparied and reset both apps from apps settings

3. Uninstalled Xbox app and tried to download from microsoft store

4. Went into services and ensured all xbox services are running

- I have 2 instances of Gaming services. One is running and the other gives error code 31 when trying to start it

5. I have reset gaming services and the app downloader from settings

6. I have restarted my pc many times

7. I have fully updated windows

8. I have peformed a repair install of windows

Nothing works. All other forms and questions I have seen only seem to generate the generic responses of

1. Restart your PC

2. Reset the app

3. Update windows

4. Repair install

I have followed all of these steps and still cannot properly access services. Can you please suggest any other approaches to fixing this error?

Many thanks,

Aaron

 

remove game data from xbox game in windows 10

I appreciate your reply. It seems that the game progress was saved to your Xbox account associated on your computer that's why you can't play the game from the beginning. I recommend that you remove the account on your computer by performing the following
steps:

1. Press the Windows icon, then select the gear icon to access Settings.
2. Select Accounts.
3. Under Email & app accounts, click the Microsoft account, then click Remove.

I also suggest that you reset the Xbox app on your computer so that we could ensure that no account is linked to it. To get started, kindly follow these steps:

1. Press the Windows key, then select the gear icon to access Settings.
2. Go to Apps.
3. Under Apps & features, locate the Xbox app.
4. Click the Xbox app, then select Advanced options.
5. Click Reset.

Let us know if that works for you. We'd be glad to further assist you.