Windows 10: Windows 11 "Your credentials could not be verified" after going into sleep mode.

Discus and support Windows 11 "Your credentials could not be verified" after going into sleep mode. in Windows Hello & Lockscreen to solve the problem; Windows 11 machine after going into sleep mode, getting "Your credentials could not be verified" And "Something went wrong and your PIN isn't available... Discussion in 'Windows Hello & Lockscreen' started by CB909, Jul 20, 2024.

  1. CB909
    CB909 Win User

    Windows 11 "Your credentials could not be verified" after going into sleep mode.


    Windows 11 machine after going into sleep mode, getting "Your credentials could not be verified" And "Something went wrong and your PIN isn't available status: 0xc000006d, substatus: 0xc0070005" If I use the restart button in the lower right, once my machine reboots, I am able to use my PIN to log in. It only occurs when I try to log back in after sleep mode. I followed the suggestions here, https://answers.microsoft.com/en-us/windows/forum/all/your-credentials-couldnt-be-verified/011d7e20-6a7b-4d84-abe0-1fc67def95a5 including performing an in place upgrade but didn't help.

    :)
     
    CB909, Jul 20, 2024
    #1
  2. STEPHEN S.90
    Stephen s.90 Win User

    Is there a resolution for login credentials not verified after PC comes out of sleep mode?

    Good afternoon,

    I am encountering this issue of my login credentials can not be verified when I wake my PC out of "sleep" mode. I have gone through these steps thus far and am hoping someone has come across a solution instead of needing to do a full system install again. Will also add I need to reboot the PC to regain access.

    1. Ran automatic start up repair Came back with an error. According to logs was a bad boot sector
    2. Booted PC in safe mode to run repairs on the sectors (Successful)
    3. performed Forceown on the NGC folder(Worked for one or two sleep cycles)
    4. Uninstalled latest windows updates.(Upon reboot it says installed on todays date) KB5020880 is the update build.
    Thank you in advance for any insight on this matter!!!
     
    Stephen s.90, Jul 20, 2024
    #2
  3. MICHAEL CHESLEY JOHNSON
    Michael Chesley Johnson Win User
    Windows 11 Not Going to Sleep

    Using Windows 11 Pro. Unit is not going to sleep, despite trying variations on power options. Have followed all the steps here: Fix Windows 11 Sleep Mode Not Working . Also, this article refers to a Power Troubleshooter...which doesn't exist on my version of Windows. On the other hand, if I reset power options to the default, the unit does go to sleep. Making any changes, however, and it doesn't go to sleep anymore. This is

    Edition Windows 11 Pro

    Version 22H2

    Installed on ‎1/‎19/‎2023

    OS build 22621.1992

    Experience Windows Feature Experience Pack 1000.22644.1000.0
     
    Michael Chesley Johnson, Jul 20, 2024
    #3
  4. TOMACHTENBERG
    TomAchtenberg Win User

    Windows 11 "Your credentials could not be verified" after going into sleep mode.

    Windows 11 does not go to sleep

    My Windows 11 desktop does not turn off the screen after the specified time. It also does not go into sleep mode after the specified time. I have tried all the steps suggested in this thread and still not good. I do not have any joy stick or anything like that attached. It used to work that a few months ago it quit. The only thing that happened was routine Windows updates.
     
    TomAchtenberg, Jul 20, 2024
    #4
Thema:

Windows 11 "Your credentials could not be verified" after going into sleep mode.

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