Windows 10: Windows 2004 Update Breaks 3D Display Behaviour

I am using the following hardware:

Intel I3-8300S / Intel 620 Graphics

Samsung 3D TV connected to a passive Displayport to HDMI converter Ie. No LSPCON


Before the 2004 update I had "3D display mode" switched on and it worked perfectly. The desktop and normal apps would just use 2D mode and 3D enabled applications would cause the TV to switch to 3D mode and you could then put on the active 3D glasses.


After the 2004 update the behaviour is problematic. Enabling 3D display mode immediately causes the TV to switch to 3D mode all of the time and I cannot get it to go to 2D mode as it is being signalled to use 3D over HDMI all of the time. It is far too bright and colours are completely wrong if not using 3D glasses but like most people I only want 3D mode when using for example a 3D video.


With the older Windows 10 version which worked properly I was using Intel DCH Driver 27.20.100.8476. I also tried the newest stable driver 27.20.100.8587 and the newest beta 27.20.100.8673 with the 2004 update but the behaviour was exactly the same.


How can I fix 3D behaviour in version 2004?

:)

 

3D mode option missing in Display settings after update

Hi,



Thank you for writing to Microsoft Community Forums.



In order to help you with the appropriate troubleshooting steps, please reply with the following details:

• Which 3D mode option in Display setting are you referring?
  
• What is the make and model of the computer?
  
• Which update was installed on the computer? To check go to
  Settings >> Update & Security >> Windows Update >> View update history.
  
• Which build version of Windows 10 is installed on the computer? To check type:
  winver in the search bar on the Taskbar and hit
  Enter.
  

The 3D mode option depends on the Graphics driver that you are using. You may try updating the Graphics driver and check if you are able to watch 3D movies and get the option.



Please refer the steps mentioned below to update Graphics drivers:

1. Press Windows key + X, and select
   Device Manager.
   
2. Expand Display adapters.
   
3. Right click on the display driver and select
   Update Drivers.
   
4. Restart the computer if prompted.
   

Article for reference:
Update drivers in Windows 10.



Please reply with the status of the issue, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

3D accelerator

Hi Janine,

The availability of 3D accelerator depends on the graphics card that your system has. If the graphics card supports it, then that option is available. To verify the graphics card you have, please follow these steps:

1. Right-click the Windows key and select Device Manager.
2. Expand the Display adapters category.
3. Please take note of the graphics card/s you have on the list.

To ensure that your graphics card is up-to-date, I suggest updating its driver. Please check out and follow the steps provided on this link:

Update drivers in Windows 10.

Please update this thread on how it goes and kindly include the information regarding the graphics card found in Device Manager.

Looking forward to your reply.

Regards.

 

External hard drive ununsual behaviour

Thank you for getting back so quickly. Unfortunately it displayed the same behaviour any more suggestions would be greatly appreciated.