Windows 10: Windows 24H2 update problem while opening Valorant

Good day. I recently got updated with 24H2 update and the issue I'm getting ever since is whenever I open an application or a game like valorant and crew 2, the system gets crashed and restarts.I have reinstalled the windows, deleted updates, and did diagnostic tests, even did reinstalled the graphics driver, this issue repeats again. I never got such errors since I brought this HP Victus.Do I need to install a clean windows because it's purely kernel related issue?Specs: GTX 1650 with i5 12450H processorHP Victus 15, 2 years old

:)

 

Factory reset Windows 11 24H2 (build 26100.863)

Hi, I am Dave, I will help you with this.

There are no currently listed problems resetting version 24H2 of Windows 11 and no specific steps you need to perform, are you experiencing any problems with that insider build that is causing you to perform a Windows reset?

 

PC Blue screens after opening Valorant, programs freeze after wake

I have 2 problems:

1. My computer has blue screens every time I launch Valorant for the first time.
   
   • Since my computer has been freezing, I've shut it down whenever I leave my desk.
     
   • After launching Valorant, my computer's blue screens
     
   • When I restart, Valorant launches normally for the rest of that session
     
   • Once I shut my computer down manually, Valorant BSODs me on the next open
     
2. My computer ALWAYS freezes after waking up from sleep or hibernation. My mouse can still move, all programs are frozen, however. Oddly enough, I can still pause/resume my music on Spotify and hear it. It seems like every program doesn't update the visuals only. I also disconnect from any discord call. To prevent this, I have to shut down my PC.
   

Some things I have already tried:

• Powershell commands
  
• Editing my power plan
  
• Restarting
  
• Downloading windows updates
  
• Using windows troubleshooter
  
• Turning off hardware acceleration
  

Please help! This has been annoying me since early last year, and it's getting worse. I will try every method that you suggest, please reply if I ask for clarification!

 

Windows Updates failed to instal

I'm not sure how differant XP media center Edition is but you could clear the history \ cache if these folders are there.

Step 1 Register DLL files.

=================

By trying this step, we can check if the update engines are working properly.



1. Close all instances of Internet Explorer.

2. Click Start and Run, type "Regsvr32 atl.dll" (without quotes) in the Open box and click OK.



Note: There is a space between regsvr32 and atl.dll



3. Similarly, one by one, register the files listed below:



Regsvr32 msxml3.dll

Regsvr32 wuapi.dll

Regsvr32 wuaueng.dll

Regsvr32 wuaueng1.dll

Regsvr32 wups2.dll

Regsvr32 wucltui.dll

Regsvr32 wups.dll

Regsvr32 wuweb.dll

Regsvr32 qmgr.dll

Regsvr32 qmgrprxy.dll

Regsvr32 jscript.dll



Note: If you encounter errors while registering any of these files then skip that file and continue with the next one.



If the issue persists, let's move on to the steps below to verify Windows Update services and temporary folders.



Step 2 Verify the relevant Windows Update services.

=========================================

1. Click Start->Run, type "services.msc" (without quotation marks) in the open box and click OK.

2. Double click the service "Automatic Updates".

3. Click on the Log On tab, please ensure the option "Local System account" is selected and the option "Allow service to interact with desktop" is unchecked.

4. Check if this service has been enabled on the listed Hardware Profile. If not, please click the Enable button to enable it.

5. Click on the tab "General "; make sure the "Startup Type" is "Automatic" or "Manual". Then please click the button "Stop" under "Service Status" to stop the service.

6. Then please click the button "Start" under "Service Status" to start the service.

7. Please repeat the above steps with the other services:



Background Intelligent Transfer Service

Event Log

Remote Procedure Call (RPC)



Note: Event log service is enabled on all of the hardware profiles; this service does not have an option to enable or disable on certain hardware profile.



If it still does not help, let's proceed to step 3.



Step 3 Reload the Update temporary folders.

===================================

One possible cause is that the temporary folder for Windows Update is containing corrupted files. Let's erase all the files there to get the system clean.



1. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



Net stop WuAuServ



2. Click Start, Run, type: %windir% and press Enter.

3. In the opened folder, rename the folder SoftwareDistribution to Sdold.

4. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



Net start WuAuServ



Please test the Windows Update website and let me know the result. If the issue persists, to clarify the issue and provide more accurate troubleshooting steps, please assist me in collecting the following information.