Windows 10: Windows 7 PC has stopped connecting to wireless printer. Troubleshooter cannot resolve....

Windows 7 PC has stopped connecting to wireless Canon MG4250 printer after months of working. Troubleshooter fixer cannot resolve issue. Printer copies and scans fine. What should I try next?

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connect Dell laptop to Epson WF-3620 printer through wireless access

Hi Anita,

For wireless printers, check the wireless connection. Make sure the printer’s wireless option is turned on and available. Many printers have a button that displays a blue wireless icon when wireless is available.

Also, try performing a wireless connectivity test on your printer. You
can read the instructions that came with the printer or check the printer manufacturer’s website for instructions on how to do this.

We also suggest running the printing troubleshooter. It can fix issues with installing and connecting to a printer. To use this:

• Go to Control Panel.
• In the search box, type troubleshooter.
• Click Troubleshooting from the list of results.
• Click Use a printer under Hardware and Sound.
• The Printer troubleshooter will begin. Select Next and follow the steps in the wizard to find and fix issues with the printer.

Let us know how it goes.

 

Problems connecting to wireless printer


We have a new (albeit old) wireless printer (HP Color laserjet CP3525) with a wireless adapter card. Computers running Windows 7 or Windows 8 could see the network and connect. All computers could then print to the printer. None of our computers running Windows 8.1 could see the network. I upgraded one computer to Windows 10. It can now see the printer network but cannot connect. Any suggestions or ideas of what is wrong and/or how to fix this issue? Thanks in advance for any help.

 

Printer not being detected over Wireless connection

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that while setting up the Printer over wireless connection the Printer is not getting detected, we will look into this for you. However, we will need the following details from you:

• What is the model number of the Printer?
  
• Which build version of Windows 10 is installed on the computer? To check type:
  winver in the search bar on the Taskbar and hit
  Enter.
  

As you have mentioned that the printer is not being detected, I suggest you to refer the troubleshooting steps mentioned in the Canon article

Troubleshoot printer Wi-Fi connection by changing settings and see if that helps in resolving the issue.



For more information on connecting the printer over wireless, please refer the Canon article

How to use the printer in wireless connection.



You may also refer the article
Fix printer connection and printing problems in Windows 10.



Please reply with the status of the issue, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator