Windows 10: Windows 7 to 10 upgrade stuck at 30%

Hello! Recently, I have tried to install and upgrade to Windows 10 on my ASUS N46V (currently running Windows 7) for work purposes as i realized Win7 has stopped receiving support since Jan 2020.

I downloaded the Media Creation Tool 20H2 from the Microsoft website.

Everything was going well until I reached the stage when it was on 30% at the 'Working on Updates' stage (with the dots animation still running) with no progress on the percentage. I decided to leave the computer overnight as it is as i figured it might just take awhile afterall.

However, after more than 12 hours it is still stuck at 30% with the HDD light flickering only once every 4-5mins. The only thing I was left to do was rebooting the PC, which had successfully reverted the upgrade and logged me back into Win7, with the following error message displayed:

0xC1900101 - 0x30004 | The installation failed in the FIRST_BOOT phase with an error during INSTALL_RECOVERY_ENVIRONMENT operation

Here's what I tried to fix the problem (nothing has helped me so far):

• Disconnecting peripherals (e.g. USB sticks, mice and keyboards)
• Leaving the installation for more than 12 hours
• Running sfc /scannow

If anyone has any suggestions or advice on what to do; help is most appreciated as I have been attempting this for the past few days with no luck at all as my work requires me to use Windows 10.

Thanks in advance!

submitted by /u/jnthnignts
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:)

 

Windows 10 upgrade problem, no input accepted

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After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

I will list some, or hopefully all, of the troubleshooting steps I have tried:

• Move keyboard and mouse to different USB ports.
• Try different keyboard or mouse.
• Restart computer, repeatedly.
• Google for related issues.
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• Create boot media and revert to windows 7.

The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

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Suggestions for next steps?

 

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