Windows 10: Windows 7 to Windows 10 upgrade fails and rolls back - 0x80070002 - 0x2000D

Hello,


I'm trying to troubleshoot a failed Windows 7 to Windows 10 upgrade. The hardware is a stock Dell Optiplex 9020.


The upgrade install survives its first reboot, but fails in the second phase at 20 some percent, and rolls back to Windows 7. The error message is:


0x80070002 - 0x2000D - The installation failed in the SAFE_OS phase with an error during MIGRATE_DATA operation.


The first time this happened, the log files mentioned Virtual PC 2007, which I re-installed and then uninstalled. I no longer see that in the log files, but the error remains. I am struggling to find the root cause and therefore a solution.


Panther logs link

Rollback logs link


I appreciate any tips!


Thanks!

Dan

:)

 

Windows 10 upgrade problem, no input accepted

I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

I will list some, or hopefully all, of the troubleshooting steps I have tried:

• Move keyboard and mouse to different USB ports.
• Try different keyboard or mouse.
• Restart computer, repeatedly.
• Google for related issues.
• Update Bios, because why not.
• Create boot media and revert to windows 7.

The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.

 

Installing Windows 10 using Windows 7 key

Nope, you need to install Windows 10 first and make sure the Windows 7 key is transferred to your Windows account after you've installed Windows 10 (not quite sure how that works). I missed the last step and I could not activate Windows 10 after a re-install... Microsoft seem to have done everything they can to make it a PITA. Also, it's technically too late to do this now anyhow, as the upgrade offer has expired. But KMSPico works quite well...

As for getting rid of Windows, delete the Windows folder.

 

Windows 10 upgrade problem, no input accepted

i've seen this when the stock USB drivers went kaput. Only ever seen it once - i used a PCI USB 2.0 card and connected the mouse and keyboard to that, and manually updated the USB 2/USB 3 drivers.