Windows 10: Windows 8.1 Pro freezes during print preview

I know this question has been asked before years ago, and I know the windows I am using is extremely old. But I are having an issue with the screen freezing every single time I am printing something. Is there still an easy fix? TIA

:)

 

Print Preview Pane

Hi Patti,

We need to gather more information for us to better assist you on your concern. Kindly answer the following:

• When did the issue start?
• Were there any changes made on your computer before encountering the issue?
• What is the OS Build of your Windows 10? To know the build of your Windows 10, follow these steps:
  • Click the Windows logo (Start button).
  • Click the gear icon (Settings).
  • Select System.
  • On the left pane, choose About.
• What is the model of the printer that you're using?
• Does the issue occur on all of your images that you're attempting to print?
• Have you checked if the Print Preview window will appear if you will print the image using the
  Share tab in File Explorer? To print an image using the Share tab, follow these steps:
  • Access File Explorer.
  • Navigate to your picture files, and then highlight one file.
  • Click the Share tab at the top of File Explorer.
  • In the Send group, choose Print.
• What are the troubleshooting steps that you've done so far?

 

Universal Print preview available Windows 10 Enterprise and Education

Source: https://techcommunity.microsoft.com/...d/ba-p/1655972

See also: Universal Print preview licensing questions | Microsoft Universal Print Blog

 

Windows 10 Home Won't Print to Remote Printer


I have three computers.
Machine 1: Windows 10 pro, has the USB Brother HL-5040 printer
Machine 2: Windows 10 pro, prints OK to the remote printer.
Machine 3: Windows 10 home, Used to print, but not anymore (THIS IS THE PROBLEM).
I’ve tried everything that I can think of, and would appreciate any suggestions.
I did these steps on Machine 3 that did not work.

1. Remove the printer device.
2. Add a Printer
3. The printer that I want isn’t listed
4. Select a shared printer by name
5. Browse
6. Select the displayed Machine 1.
7. Select the displayed Printer.
8. Next
9. Failure “Connect to Printer”.
10. Add a printer using a TCP/IP address or Hostname
11. Next
12. Set Hostname to Machine 2, and set port name.
13. Detecting TCP/IP Port
14. Additional Port information required.
15. Device Type – Standard, Brother Port Server
16. Next
17. Detecting the Driver Model
18. Install The Print Driver
19. Select Brother and Brother HL-5040
20. Next
21. Replace the Current Driver
22. Printer Name (setting it to HL-5040)
23. Next
24. Do not share this printer
25. Next
26. You’ve successfully added “HL-5040”
27. Finish

Printing on Machine 3 puts the document in the print queue, which reports error printing.
Printing from Machine 2 to the printer on Machine 1 works perfectly.
All three machines are in the same HomeGroup. Machine 3 can access the shared files from Machine 1.