Windows 10: Windows Account settings page blank unaccessable

Discus and support Windows Account settings page blank unaccessable in Windows 10 Software and Apps to solve the problem; so i want to see if i could change my password for unrelated reasons then when I went to settings > account he page would be blank with just the text... Discussion in 'Windows 10 Software and Apps' started by H khan_11, Aug 14, 2024.

  1. H khan_11 Win User

    Windows Account settings page blank unaccessable


    so i want to see if i could change my password for unrelated reasons then when I went to settings > account he page would be blank with just the text accounts on the topI just updated windows with2024-08 Cumulative Update for Windows 11 Version 23H2 for x64-based Systems KB5041585and2024-08 Cumulative Update for .NET Framework 3.5 and 4.8.1 for Windows 11, version 23H2 for x64 KB5042099also I went to control panel to see if I could change stuff from there when I click make changes to my account in PC settings it comes up with this page

    :)
     
    H khan_11, Aug 14, 2024
    #1
  2. Optimxr Win User

    Accounts page in W10 Settings is blank


    While attempting to add an image to my login in page, I discovered that the Accounts page in settings is not working.
    I checked my admin account settings and they all seem to be correct and up-to-date. I then did some searching on the internet and found a similar complaint on the Microsoft Windows 10 forum that had several suggestions. The actions I took are these:
    1. Open task mgr and click on File>Run New Task. Check the “..task with admin privileges” box.
    2. type CMD to get the command prompt window.
    3. type in dism /Online /cleanup-image /restorehealth and return.
    This ran successfully and stopped at a new prompt.
    4. type in sfc /scannow which found no corrupt of invalid files.
    5. type powershell which concluded very quickly with no further info.
    6. . I then restarted and checked my Accounts page again...it remained blank as before with a continuous searching
    bar indicator.
    I am logged in as Local Administrator(not elevated) and the Time and Date are correct for my time zone. I am unable to add any new accounts from either Accounts or Add someone else to this PC. Any suggestions are welcome. I have attached a screen shot of the Accounts page.
     
    Optimxr, Aug 14, 2024
    #2
  3. Accounts | Email & app accounts page blank

    I am referencing an old post about the email accounts page being blank at:

    Accounts page in W10 Settings is blank

    I went through all of the suggestions given there, and my problem was still not fixed.

    Going in a slightly different direction, I realized that the account that I was working with was an AzureAD account and all others on the machine were local.

    I created the user as a local account, and the problem was fixed.

    I spent A LOT of time banging my head, but I am glad that I came up with the answer.

    Does anyone have a good reason why an AzureAD account would act like that?
     
    James McBride, Aug 14, 2024
    #3
  4. Optimxr Win User

    Windows Account settings page blank unaccessable

    Accounts page in W10 Settings is blank


    Thanks sml156, the powershell code did the trick. I was able to start powershell as admin as you suggested then just copy/paste(Ctrl/C, Ctrl/V) the code and it ran for awhile than returned to the command prompt. I was able to see the Accounts page fully, change my picture for login and add a new user from the accounts tab. All other tabs seem to be working fine in Settings=>Accounts. Thanks again for you help and patience.
     
    Optimxr, Aug 14, 2024
    #4
Thema:

Windows Account settings page blank unaccessable

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