Windows 10: Windows account stuck white screen loop solution

Hello, I tried everything in this post:https://answers.microsoft.com/en-us/windows/forum/all/problem-when-logging-into-microsoft-account-blank/e723395c-04eb-4226-b60e-fa570ce56b41?page=3Nothing worked. I reinstalled the OS multiple times, with multiple configurations. Nothing. It was always in that "Just a moment..." screen loop then freezing in the white screen.The only thing that worked was to install the new Microsoft authenticator https://aka.ms/authapp on my phone. After installing, it asked for a code and the Microsoft account app finally made it. I don't know if this is the right p

:)

 

Screen stuck in black and white

I have a Lenovo Flex 4 Windows 10 laptop. Additional specifications are listed at the bottom.

I have a very strange problem. My account seems to be stuck in black and white. When I boot the computer, the lock screen is in color. When I log into my account, it is in solely black and white. When I log into another account, color is restored.

I am at a loss. I booted into safe mode and the issue was not resolved. I know it is not a hardware problem, as color would then not appear anywhere.

If anyone has any advice to offer, it would be much appreciated.

EDIT:

I have not found a solution to the problem yet, so the temporary solution I found is to just use another account. Although I don't believe this to be a permanent solution, I am growing increasingly frustrated with using a computer with a black and white screen.

If anyone has any ideas, please let me know. Thanks.

Edit 2:

One more thing which I forgot to mention is that the screenshots appear in black and white. I have tried resetting both of the graphic card control panels to factory defaults, and have also tried fully uninstalling and reinstalling both drivers.

Specs:

Lenovo Flex 4

Intel i5 7200 CPU

Radeon R5 M430 & Intel HD integrated graphics

 

BIOS stuck in a loop.

Hello,

We would like to ask some additional information to better isolate the issue:

• Did you get any error messages?
• Have you tried to boot in Safe mode?

We suggest that you check the solutions provided on the links below:

BIOS-loop

Stuck-in-BIOS-loop

We will wait for your response.

 

Stuck in a loop after windows performed repair

Hi,

Thank you for posting in Community.

We understand your concern and we will provide the information required to help you resolve the issue.

As per the information that you have provided, I suggest that you perform Power Drain as you are stuck in a loop and this might help you access the desktop screen. To learn how to perform this follow the steps below

• Unplug the charger and remove the battery of your laptop, if using a desktop remove the power
  cord.
• Press and hold the Power button for 30sec
• Plug the charger/power cord and restart system

Hope this helps