Windows 10: Windows Administrator Sign In

I have a samsung notebook 9 laptop. Recently I tried to reset windows and delete everything. After I did that it took me to an Administrator sign in, but it also gave me an error saying, "The specified domain either does not exist or could not be contacted". How can I fix this? Also is there a way to do a factory reset? Thanks.

:)

 

administrator can't sign in

I appreciate your response. There is a possibility that your user account is not an administrator and that is the reason why the device is having an issue with receiving a remote control assistance. Since you are also having an issue with accessing the administrator
account of your wife, I suggest enabling the built-in administrator on your Windows 10. Using the built-in administrator account, you'll be able to make your user account as an administrator.

To enable the built-in administrator account, follow these steps:

• On Search type CMD to open the Command Prompt. Right click on CMD then choose Run as administrator. If you are prompted for an administrator password or for a confirmation, type the password, or click Yes.
  
• In the Command Prompt window, type net user administrator /active:yes then hit the Enter key.
  
• You should see a message that the command completed successfully. Log out, and you’ll now see the Administrator account as a choice on the login screen.

Once you sign into the PC using the built-in administrator, follow these steps to make your user profiles as an administrator:

• Open the Settings app.
• Choose Accounts and then click on Other people.
• Click on your user account and then click on Change account type button.
• Change the account type to Administrator and then click OK.
• Log into your user profile.

Note: The built-in administrator account has more privileges than a regular administrator account. Privileges that can easily generate a conflict on your system. We only recommend enabling the built-in administrator account for troubleshooting purposes and
you have to disable it once you are done.

To disable the built-in administrator account, access the Command Prompt with administrator privileges. Type the command net user administrator /active:no then hit the Enter key. The built-in administrator account will now be disabled, and
shouldn’t show up on the login screen.

Let me know if further assistance is needed.

 

Can't Access Administrator Account - Windows 10

Hi,

To resolve this issue, we suggest that you start your PC in safe mode. Safe mode starts Windows in a basic state, using a limited set of files and drivers. For steps on how to start your PC in safe mode, refer to the following link:

Start your PC in safe mode in Windows 10.

Once you are in safe mode, let's enable the built-in Administrator account on your PC. Follow the steps below:

• Right-click on the Start menu.
• Click on Command Prompt (Admin).
• Type net user administrator /active:yes on the command prompt, and press Enter. This command will enable the built-in Administrator account.
• Type net user administrator password on the command prompt, and press Enter. This will change the Administrator account's password to
  password.
  
• Reboot your computer, and sign in as Administrator.

Once you are signed in as Administrator, let's make your old account as Administrator. Follow the steps below:

• Right-click on the Start menu.
• Click on Settings > Accounts > Other Users.
• Click on your other account and click on Change account type.
• Under Account type, select Administrator.

Let us know how it goes for us to assist you further.

 

I can't gain access through the administrator.

Hi,



Thank you for posting the query on Microsoft Community. I am sorry to know that you are facing issues with Windows 10.

I do appreciate your efforts and time, and will assist you with the issue.

• 
  Is there any other user account? If yes, is that an admin account?
  

If not, I suggest you to enable the Built-in Administrator Account
and then try to create a new user account with administrator privileges.

Follow the steps to enable the Built-in Administrator Account.

Steps to Enable the Built-in Administrator Account.

• a) Press Windows + X, Select Run.
• b) Type net user administrator /active:yes
• c) Close the elevated command prompt.
• d) The built-in Administrator will now be available to select to sign into.
• e) Restart the system.

Then enter into the administrator account. And try to create new user account.

Try these steps to create a new user account and check if it fixes the issue. Refer to the steps below to create a new User Account:

• Go to Settings.
• Choose Accounts and then select Other User Accounts towards the left.
• Select Add an Account.
• Enter a user name and hit next.
• Click on Finish.
• Sign out from the current Account and Log into the new account.
• Check if issue persists.

Once you create the new administrator user account try to disable
Built-in Administrator Account.

Steps to disable the Built-in Administrator Account.

• a) Press Windows + X, Select Run.
• b) Type net user administrator /active:no
• c) Close the elevated command prompt.
• d) The built-in Administrator will now be available to select to sign into.
• e) Restart the system.

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.