Windows 10: Windows and Brother Printer issue

Discus and support Windows and Brother Printer issue in Windows 10 Drivers and Hardware to solve the problem; Installed a Brother printer today. I can't get if off of 2-sided printing. I talked with BROTHER 3 times for troubleshooting. Based on the steps they... Discussion in 'Windows 10 Drivers and Hardware' started by AliciaR22, Jun 25, 2021.

  1. AliciaR22 Win User

    Windows and Brother Printer issue


    Installed a Brother printer today. I can't get if off of 2-sided printing. I talked with BROTHER 3 times for troubleshooting. Based on the steps they walked through, they said the issue is with Windows and I needed to contact them. If I were the type of person who pulled my hair out, I would be bald right now. So, Windows, can you please tell me what to do to have my printer print one side and leave the paper alone....the printer is sucking it back in to the printer and printing on the other side or even doing it if there is nothing to print. We have walked through the steps in the printer pro

    :)
     
    AliciaR22, Jun 25, 2021
    #1
  2. PiKo Win User

    Brother Printer exists & works, but won't "Install" - Why?

    Check whether I understood you well.
    First try: Add new printer, Windows finds printer and loads its own drivers/programme automatically. It wprks but not with the Brother drivers.
    Second try: Brother package: failed
    I suggest a third try: Add new printer; the printer that I wanted is not listed; continue and see of your model is listed. in the list of printers.
    I had difficulties with setting up another Brother printer, and the third try solved it.
     
  3. Printer Issue

    I have a Brother printer MFC-J870DW setup as wireless and while it does print and is setup as the default printer it is NOT listed as a loaded device in the control panel. Have uninstalled and reinstalled the driver but it does not correct the problem.
    Have talked with Brother techs and they say its a Windows issue. Suggestions ???
     
    LouisBaratta, Jun 25, 2021
    #3
  4. topgundcp Win User

    Windows and Brother Printer issue

    Can't Access networked Brother Laser printer- To print or use Web I/f


    Not all Printer drivers are included in the installation media. Even mine (Brother HL-4040CN), you would need to manually add it to the list:

    1. Control Panel->Devices and Printers->Add a Printer
    2. Follow the steps to set up a network printer. At one point, Windows will search for available printer, click on "The printer that I want isn't listed"
    3. Click on "Windows Updates". Windows will start downloading a complete list of Printers.
    4. Select your printer name & model then install.

    EDIT: Just tried to install as a USB printer for MFC-7820N since I don't have this printer to set up as a network printer. The result as shown in the list after clicking on "Windows Update":

    Windows and Brother Printer issue [​IMG]
     
    topgundcp, Jun 25, 2021
    #4
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Windows and Brother Printer issue

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