Windows 10: Windows apps and app stores don't work

Hi,

I have found that the Windows 10 app store disappeared from my system, apps like calculator installed through the app store do not start. The most strange thing is that all those apps has some strange strings appended in front of the original app names. By clicking those apps, they me to no where. For example, searching "Store" on the startup, the screen snapshot is shown below:




The other snapshot is below, where the red brick on the left corner should be the App Store tile. Applications not installed through the app store like OneNote still work.




I have tried a few solutions that I can find online. None works for me. For example, this one: Windows App Store doesnt load after Windows 10 upgrade! | OUC1TOO
and this one: BEST FIX: Windows 10 Store Wont Open

Thanks,
Qi

:)

 

apps store don't work

Hello,

There are a lot of possible reasons why you're unable to download apps from the store such as Windows Firewall being disabled, or incorrect date and time settings on your PC. For us to determine its cause, we'd like to know the following information:

• Were there any changes made on your device prior to this?
• Do you have a stable internet connection?
• Are you getting any error messages?

Meanwhile, kindly perform the following methods to help resolve your concern:

METHOD 1: Check the Date, Time, and Time Zone configured on your PC.

If you have incorrect date and time set on your PC, you'll have issues installing Windows Store apps. You may open a browser, go to Bing.com, and then search for the time. The results page should show the current time and time zone. Verify
that the location was found correctly, and then compare it with Windows configuration. To change the date and time, follow these steps:

• Go to Control Panel> Clock, Language, and Region>
  Date and Time> Set the time and date.
• Change the date and time, and then change the time zone if necessary.
• Click Apply, and then click OK.

METHOD 2:
Run the Windows apps troubleshooter.

If you are having an issue with an app from the Windows store, you may run this troubleshooter. Follow the on-screen instructions.
It will help resolve software issues on your PC automatically.

METHOD 3: Reset Windows store cache.

Once you clear the Windows store cache, it will run smooth when you launch it, or when you browse or update apps. Here's how:

• Press Windows logo key + R.
• Type wsreset.exe in the Run command box, and then press Enter.

We'll be waiting for your update, and let us know if you'll need further assistance.

 

apps store don't work

My store work but i can't download any apps. I need help. Please.

***Post moved by the moderator to the appropriate forum category.***

 

Hello Qi, *Smile

It sounds like you may need to do a repair install to fix them without losing anything.

Repair Install Windows 10 with an In-place Upgrade

 

Seems this will take a while. Can I just reinstall the Windows Store? I haven't found working solution on reinstall Win Store though...

 

If the Store has been uninstalled for all users, then there's not a known way to reinstall it other than a repair install. *Sad

 

I am doing the Install Windows 10 with an In-place Upgrade following the tutorial you sent to me step by step. Now on step 12 waiting for the system to finish up a few update checks. Will report back to see if everything works and if any apps or data damaged... Hopefully everything works for the minimum of efforts!

Thank you Brink in advance. You have been helping me for many times!

 

You're welcome. A repair install can take a while to finish though.

 

The Windows 10 Installation has just failed! No given reason in the end. I have deleted all restore points before upgrading to save space. I was using the external USB driver to store extra data. C partition had only 10.8Gb left. What the problem could be?

 

The low amount of free space on the disk is most likely the reason why it failed.

If you haven't already, run Disk Cleanup to see how much more space you may be able to free up.

https://www.tenforums.com/tutorials/3...dows-10-a.html

 

I was using the external USB sticker for the installation. But now I got 17Gb free space in the C-partition. I will redo the installation now.

 

It failed again for no given reason...

 

Are you using installation media for the same build, language, and edition that you currently have installed?

 

I can see the language and edition which are the same as the installed one. The program was downloaded from Microsoft automatically following the tutorial, but I don't know what build it uses. The program checks updates before installation, I would guess the build should be the same as my installed one. It has been weird.

 

In that case, you could try resetting Windows 10 instead. You may need to do so at boot if it won't let you from within Windows. *Sad

Reset Windows 10