Windows 10: Windows apps crash when I mouse over them, not with keyboard tabs

Discus and support Windows apps crash when I mouse over them, not with keyboard tabs in Windows 10 BSOD Crashes and Debugging to solve the problem; To preface, this should be an "Apps on Windows 10" issue, but it affect all apps, not any one.This is the strangest issue I've had with my computer HP... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by VivekRao, Aug 14, 2021.

  1. VivekRao Win User

    Windows apps crash when I mouse over them, not with keyboard tabs


    To preface, this should be an "Apps on Windows 10" issue, but it affect all apps, not any one.This is the strangest issue I've had with my computer HP Envy x360. All Windows/System apps/features stopped working and crash when I try to mouse over them. A temporary fix is I use my keyboard to tab across elements on a page.StartAbout a month ago, my start menu stopped fully loading. It only shows my Recently Added pane, instead of the pane with the blocks to the right. In other words, it's about half its width.Notification CenterThen I noticed my Notification Center would load for a few seconds

    :)
     
    VivekRao, Aug 14, 2021
    #1
  2. John Fer Win User

    Unresponsive Mouse and Keyboard in Windows 10

    Hi,

    One reason why your mouse and keyboard is not working is because of an outdated driver. We suggest that you update the mouse and keyboard driver by following the steps below:

    • Pres Windows+X key on your keyboard.
    • Select Device Manager.
    • Locate the mouse and keyboard drivers, right click, then click on Update.

    If you need further assistance, don't hesitate to reach out.
     
    John Fer, Aug 14, 2021
    #2
  3. keyboard and mouse not working

    Hi Chrystal,

    For us to properly isolate the issue with your keyboard and mouse, we would like to know the following:

    • Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
    • Are you using a wired or wireless keyboard and mouse?
    • Have you tried using a different keyboard and mouse? If yes, how was it?
    • Have you tried using your keyboard and mouse to another computer? If yes, what is the result?
    • To make sure that we have not missed on anything, what troubleshooting steps have you done so far?

    As an initial troubleshooting, we suggest that you try updating your keyboard and mouse drivers to resolve the issue. You may also check and follow the troubleshooting steps in this
    article.

    We look forward to your response.
     
    Michael Gall, Aug 14, 2021
    #3
  4. Windows apps crash when I mouse over them, not with keyboard tabs

    keyboard and mouse pad problems

    Hi James,

    Thank you for posting your query in Microsoft Community. Appreciate your interest in using Windows 10.

    I suggest you to update the drivers for keyboard and mouse by following the steps below.

    • Right click on Start icon and select Device Manager.
    • Expand Keyboard (for keyboard) and Mice and other pointing devices (for mouse).
    • Right click on the driver and select Update Driver Software.

    Hope the information is helpful. Feel free to
    write to us for any other assistance with Windows, we’ll be glad to assist you.
     
    Eeshwar Kumar, Aug 14, 2021
    #4
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Windows apps crash when I mouse over them, not with keyboard tabs

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