Windows 10: Windows Apps Internet Connectivity Problem After 1809 Update

I have updated 6 of my PCs to Windows 10 1809. Now I have noticed this problem in 4 of them. Windows apps are unable to connect to the Internet. Let me tell you what I have found and why I think this is a problem.


After the update, Edge cannot even open bing.com but if I type any local IP where I have a web service, that works fine (like the router's set-up page). Also Windows Store cannot show apps. Here is what it shows:




But 3rd party browser and apps are working fine. I can transfer files using FileZilla, browse Internet using FireFox etc. So I believe somehow DNS is not working for Windows/Microsoft apps. Even apps from the store like Spotify and Netflix cannot access internet.


I tried to troubleshoot using the built-in trouble shooter, nothing happened. So there must be something very wrong. Not sure if anyone else is having the same issue, but this seem serious.


By the way, the issue is not on a single network, happened with 3 different networks. I even turn on hotspot from my Phone, but did not help.

:)

 

Internet connectivity problems

Hello Walrus,

There can be a number of reasons for no internet connection in Windows, some common reasons that can cause these problems are:

• Corrupted or incompatible drivers.
• Missing updates.
• Network connection settings.
• Hardware or software problems.
• Inappropriate distance from the router or obstruction.
• Interference with other devices.

For us to better assist you, we'd like to know the following:

• Confirm which build is currently installed on your device. To check, follow the steps below:

• Press Windows key + R, then type in winver.
• Click OK.

• Were there any recent changes made prior to this issue?

Meanwhile, we recommend performing the suggested steps in this article
to help you troubleshoot and resolve network connection issues in Windows 10.

We look forward to your response.

Regards.

 

Windows 10 apps connection problem.

Hi,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

As you are facing issues with connecting to internet from Windows Store apps, we will help you with this issue.

Do let us know if you were able to see and error code along with the error message?

I suggest you to try few of the below troubleshooting steps and check if it helps.

Step 1: Run WSReset.exe .

• Press Windows+R key to open
  Run box
• Enter wsreset.exe in the Run command and then tap or click
  OK.
• Restart your computer and check.

Step 2: I suggest you to check with the system Date, time and Time zone
is set correct.

Follow the steps to set the date and time:

• Type “Date and Time” in the search bar.
• Click Change date and time button.
• Click Apply and Ok to save the date and time.

Note: Click on the Time Zone tab to check the Time Zone.

Step 3: I suggest you to install all the pending updates after upgrade to Windows 10.

• Connect to the internet.
• Press Windows key and type
  updates.
• Click on Check for updates.
• Under Windows Updates, click on
  Check for updates.
• Try to install the updates being shown.

Hope it helps. Reply to the post with an updated status of this issue for further assistance.

 

internet connection problem

do any other internet using apps work? like instant messenging of some sort? you may not be connected. And no i wouldn't think mozilla firefox would fault like that, as it recieves updates and auto installs them, unless you specify otherwise.