Windows 10: Windows Audio Graph Crash

Faulting Application Path: C:\Windows\System32\audiodg.exeProblem signatureProblem Event Name: APPCRASHApplication Name: AUDIODG.EXEApplication Version: 10.0.19041.1865Application Timestamp: 61fdcc50Fault Module Name: THXSYSVAD2APO.dllFault Module Version: 1.2.6.0Fault Module Timestamp: 5ed576b1Exception Code: c0000005Exception Offset: 0000000000002d7bOS Version: 10.0.19045.2.0.0.768.101Locale ID: 1033Additional Information 1: 6cf5Additional Information 2: 6cf589e573e775b48481168f7c248

:)

 

Windows audio device graph isolation problem

Hello,

Windows Audio Device Graph Isolation is an official part of Windows and serves as the primary audio engine in Windows 10. It handles the audio enhancement effects provided by Windows. If you are using any enhancements, we suggest that you disable them and
see if the sounds stops. You may disable your enhancements by following the steps below:

• Right-click the Volume icon in the Taskbar.
• Click Sounds.
• From the Sound window, click the Playback tab, then select the device that you suspect is causing the issue.
• Click Properties.
• On the Enhancements tab, click the Disable all enhancements checkbox.
• Click OK.

 

Windows Audio Device Graph Isolation High CPU

Hi,

Thank you for posting your question in the Microsoft Community Forums.

I appreciate the efforts taken by you in troubleshooting this issue. The details provided helps us to avoid repeating the steps.

I can understand the situation must be different for you when the Windows Audio Device Graph Isolation doesn't work as it should.

Windows uses the process Windows Audio Device Graph Isolation as its main component of Windows audio engine. It helps Windows in sound enhancement process. Windows Driver Developer uses Windows Audio Device Graph Isolation to insert their Audio effect
to enhance the sound quality.

Please answer these questions to get clarity on this issue:

1. Are you aware of any changes made to the PC prior to this issue?
   
2. Have you installed all the pending updates on the PC?
   
3. Which security software did you use to perform the virus scan on the PC?
   

However, let us follow these methods and check if that helps.

Method 1: Let us now follow these steps to uninstall the audio driver completely.

1. Go to control panel and open device manager. Or press Windows + R key at same time to open Run and type devmgmt.msc.
   
2. Click on “Sound, video and game controllers” in device manager.
   
3. Right click on a sound card and then click on properties.
   
4. Click on the Driver tab.
   
5. Click on the Uninstall Driver button.
   
6. A dialog box will ask you to confirm the action. Check the option
   Delete the driver software for this device. Click on OK.
   
7. Once done, click on View and select Devices by connection on the Device manager.
   
8. Expand ACPI x64 based PC.
   
9. Expand PCI Express Root complex and right-click on Intel Smart Sound technology Audio controller and uninstall the device.
   
10. Make sure to delete the driver if prompted during the uninstall process.
    
11. Once done, click on Action and Scan for hardware changes twice in the device manager.
    
12. Close Device Manager.
    

•Open Settings from the Windows menu.

•Click on Update and Security and check for updates to get the new audio driver for your computer.

Method 2: Sometimes answering or calling on
Skype might be the reason of Windows Audio Device Graph Isolation to use 100% disk. This will happen when you are using the Skype app. To resolve it. You need to reinstall it with the updated version in your Windows 10 PC. You can do that from
the Microsoft Store.

We look forward to your response.

Regards,

Srimadhwa B

Microsoft Community-Moderator

 

Windows Audio Crashes

My audio stops working when ever a mic is turned on.

On login, audio output works normally, however, when ever any mic is used, both audio input and output crash and a red x shows up on the taskbar audio icon.

It seems the Windows Audio service is what crashes.

After the first crash, the audio does not come back no matter what I do until I restart my pc.

I can replicate this with the following steps:

1. Login to pc
   • audio output working fine
2. Open sound settings, opens to playback tab
   • audio still fine and also able to play test sounds
3. Click on Recording Tab
   • The sound feedback indicator on the right side is missing
   • The window freezes, error window appears about DLL crash
   • If there is no connected or enabled recording device, nothing happens everything else seem to run normally
4. Proceed to follow various trouble shooting steps
   • Some troubleshooting steps seems to get rid of the red x on the taskbar volume icon
   • The recording tab in the sound settings is also now accessible
   • However things may seem fine at first, audio input/output is still not working and playing a test sound fails.

Solutions I've Tried:

• DISM (ended with no errors)
• sfc /scannow (found corrupted files, required restart)
• Restarting Windows Audio Service (results in err 1061, service then gets stuck on stopping)
• Disabling and re-enabling audio drivers
• Reinstalling audio drivers from manufacturers site
• Using windows generic audio drivers
• Restarting my PC

As you can see, I've spent a lot of time trying to fix this issue and it is starting to get really frustrating.