Windows 10: Windows audio lowers itself to mute automatically

I ordered a pair of KZ es4's and they work perfectly on my phone, but when i connect them to my laptop window's volume lowers itself untill mute (and tries to go even lower) this doesn't happen immediately after plugging them in and there isn't some kind of pattern or set interval. I already disabled enhancements, rebooted my pc with the mouse unplugged and I rechecked if it didn't do the same thing on my phone, to no avail. Does anyone know a possible solution? (os build: 18363.1379)

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:)

 

Volume goes to zero and mute.

Hi William,

If the volume of your computer automatically mutes, it could be that the audio drivers are corrupted or damaged, or that there are software conflicts occurring within the system. As a first troubleshooting step, we suggest that you run the audio troubleshooter
and lets Windows find and automatically resolve problems with your audio. Here's how to run the audio troubleshooter:

• Select the Start button, then type troubleshoot, and select
  Troubleshoot from the list of results. From there, select
  Playing Audio > Run the troubleshooter.

If the troubleshooter does not help resolve the problem with your volume settings, we suggest that you check Device Manager and update your sound card drivers. Updating would replace any corrupted or damaged components of the audio driver. Here's how to
update your audio drivers through Device Manager:

• Open the Start button, then type device manager, and select
  Device Manager from the search results.
• Under Sound, video and game controllers, right-click your sound card driver, then select
  Update Driver.
• Select Search automatically search for updated driver software.

If Windows doesn't find a new driver, you may look for one on the device manufacturer's website and follow their instructions on how to install their driver.

If the above steps doesn't resolve the problem, feel free to post back to us.

 

Audios is completely muted

Just as about to browse on the internet and watch Twitch and some stuff, I hear nothing with audios and it's dead silence. I thought I have to put mute on, but I hear nothing the rest of it.

I have to try to fix it (such as put automatic Window Audios, Plug and Play and whatever that is), remove or update audio driver and restart and the list goes on) and it's still not working. I don't know why the speaker and audio are not working. I can tell
Audios is not responding and whatever that is with configuring has been removed, whether it was a glitch or not. There no way its dead silence despite the speaker is on and hear nothing. Audio is not responding is completely glitches I guarantee and none of
the stuff is working. Perhaps it all REALTEK driver stops working and glitching out that for sure.

But seriously, can someone how to fix properly with the SIMPLE step before something is NOT gonna be pretty.

 

Windows Explorer is muting microphone

Hi Jozef,

To help you stop your microphone from muting automatically, we suggest that you follow the steps suggested by
Kalpana Shankarappa on this
thread that talks about the same issue.

Let us know how it goes.

Thank you.