Windows 10: Windows audio services shutting down when using any sound

Im at a real loss here guys. Basically after spending 4 hours and trying several system restores that failed I have to wipe my drive just to get my audio back. I have an Alienware Aurora R7 thars about 40 days old and for some reason my audio services will not start up properly. Once I try using any sound it causes the services to shut off. In services it shows it as still running and everything including the sub services are set to automatic. I have tried updating the drivers, removing and adding back drivers. Basically tried everything the microsoft chat auto system asked me to do including some extras like going to my registry to see if its correct and it is. I spent an hour and a half with Alienware support and they remoted in and couldnt fix it. I find it hard to believe that the only thing left would be to completely wipe the system and start all over again just to get my sound back. If anyone can help I would be forever in your debt.


Thank you - Joe

:)

 

audio services not responding

Hi David,

An outdated audio driver is one of the possible causes why the sound of your device is not working properly.

To troubleshoot your concern, kindly follow these steps:

• Press Windows key + R key together to open Run dialog box. Then type services.msc and hit Enter to open Services window. Locate Windows
  Audio and Windows Audio Endpoint Builder services. Then check if their Status are Running and Startup type is Automatic.
• Follow the series of troubleshooting steps on this
  link.

Do let us know if you need further assistance.

 

No sound Audio

Hi Hubert,

Thanks for posting your query on Microsoft Community.

We understand the inconvenience caused and we appreciate you for trying the troubleshooting steps..

This issue might occur if some of the sound settings got corrupted.

I suggest you to try running audio troubleshooter and check if it helps.

Follow the below steps:

• 
  Type Troubleshooting in the Search area on the taskbar and select
  Troubleshooting.
  
• 
  Select Hardware and Sound.
  
• 
  Select Playing Audio under
  Sound and follow the on screen.
  

For more information, refer to the below link:

http://windows.microsoft.com/en-us/windows-10/fix-sound-problems#v1h=tab01

Hope it helps, reply to us with the status of your issue. We will be happy to assist you.

 

no audio sound

Hi,

Do not worry we will help you with this issue.

Provide us additional information to assist you better with this issue:

• What is the make and model of your device?
• What is the exact issue you are facing with accessing sounds on your device?
• Have you installed all the installed updates on your device after upgrading to Windows 10?

Method 1: I suggest you to run the Audio troubleshooter and check if it helps.

try the audio troubleshooter.

Method 2: I suggest you to run
Hardware and Devices troubleshooter as it checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Press Windows key from the keyboard, type
  Troubleshooting and select it.
• Click on view all option on the upper left corner of
  Troubleshooting window.
• Select the Hardware and Device
  options from the list.
• Click Next to run the Hardware and Device
  Troubleshooter

Method 3: I suggest you to change the properties of Windows Audio services and check if it helps.

Steps:

• 
  Click Start, type
  Services.msc in the Start Search box.
  
• 
  Scroll down the list of services, right-click
  Windows Audio and select Start.
  
• 
  Select Properties for
  Windows Audio and set its Startup Type to
  Automatic.
  

Method 4: I recommend you to install all the pending updates on your device and check if it helps.

Steps:

• Connect to the internet.
• Press Windows key and type updates.
• Click on Check for updates.
• Under Windows Updates, click on Check for updates.
• Try to install the updates being shown.

Hope it helps. Try the above and update us the status of accessing sound for further assistance.

Thank you.