Windows 10: Windows audio troubleshooting made the problem even worse

Hello, my laptop headphone jack didn't work even though the headphones did work on other devices and it worked just fine the day before so I went to windows built in troubleshooter which reinstalls the audio drivers. Now the problem is not solved, and now even the laptop speakers don't work! I've tried restarting the computer but that didn't work.

:)

 

Troubleshooting a sound problem deletes my audio driver!

First of all, you ought to carefully read my post before you offer your combative attitude ( I've heard about you)
Now stay with me here and TRY TRY TRY to read the following carefully :

1. In the midst of browsing , Windows defender kicked in.
2. Windows finished the scan.
3. Moments later I've noticed a red X on the speaker icon.
4. When I clicked on the red X icon , the automatic troubleshooter popped up and began ticking for ever.
At the end it announced : Could not fix the problem.
5. Frantically checked the Audio drivers list. my realtek driver disappeared.
As to your reply to my question concerning the effectiveness of MS troubleshooter, your guesswork does not count as an exact science answer: "A variable" ROFLMAOL .

 

Troubleshooting a sound problem deletes my audio driver!

If, for example, you run the audio troubleshooter then it might well suggest deleting your audio driver & replacing it with an MS audio driver as a solution. If this is what you did then you might find, as I did & have many others have done, that your audio works well using the MS driver.

You can search this forum to see reports of problems others have had with RealTek drivers.

I have absolutely no idea why you mention Windows defender in your post. Similarly, I do not understand what has happened to make you moan about MS as you do; you do not explain what the symptoms were or what steps you took so I cannot comment.

Q How effective is Windows 10 in automatically fixing any problem?
A Variable

 

Audio problem

Hi Sulav,

For us to better assist your concern, we would like to ask for some additional information:

• Did you get any error messages?
• What troubleshooting steps have you done so far?

We suggest that you try to run the
audio troubleshooter. It might be able to fix audio problems automatically.

You can also check the troubleshooting steps provided by Santosh on this

link. Hope it helps.

We will wait for your response.