Windows 10: Windows automatically downloads a corrupted driver that causes PC to black screen, freeze,...

Discus and support Windows automatically downloads a corrupted driver that causes PC to black screen, freeze,... in Windows 10 Drivers and Hardware to solve the problem; These are the critical error logs in Event Viewer. The driver in question is called "HID-Compliant Headset". Every time it gets generated, it will... Discussion in 'Windows 10 Drivers and Hardware' started by spencerduncan1, Jul 19, 2020.

  1. Windows automatically downloads a corrupted driver that causes PC to black screen, freeze,...


    These are the critical error logs in Event Viewer. The driver in question is called "HID-Compliant Headset". Every time it gets generated, it will eventually become corrupted, then cause PC to crash. I have to manually delete it after PC reboots. I do not know what causes it to be corrupted, why it automatically comes back, or what causes it in particular to cause crashes. It's related to my HyperX headset, but they've said it's an issue they can't fix, and they've tried to work with Microsoft for years with no update or patch on their end. And yes, it has been an ongoing bug/issue for 4+ years now, with many users. Uninstalling it doesn't cause anything to stop working. It's a completely useless driver that only causes issues. Any help or workarounds would be appreciated. Thank you

    Windows automatically downloads a corrupted driver that causes PC to black screen, freeze,... d5888b9c-9988-4ba4-b9f9-84e85a4ded72?upload=true.png

    Windows automatically downloads a corrupted driver that causes PC to black screen, freeze,... 12c23c25-05d5-479d-95e9-febc2914d0b7?upload=true.png

    Windows automatically downloads a corrupted driver that causes PC to black screen, freeze,... 311dee5d-bc6d-48af-8655-2407283a3f3f?upload=true.png
    Windows automatically downloads a corrupted driver that causes PC to black screen, freeze,... 48ae0980-19cc-45da-bdf7-6cb3de294d7d?upload=true.png

    Windows automatically downloads a corrupted driver that causes PC to black screen, freeze,... ad42e5e5-cd13-4adb-a1ca-36cf818d5801?upload=true.png

    If I could just prevent windows from automatically creating this ONE driver, all my crashing issues would be solved. I can't play certain games because this consistently happens.


    :)
     
    spencerduncan1, Jul 19, 2020
    #1

  2. Preparing automatic repair - black screen asus laptop

    Hi,

    In most cases, this issue is caused by a corrupted system file. For us to provide the best resolution possible, we'll be needing additional information:

    • Is there an error code displayed when the screen turns black?
    • Have you made any recent changes on your computer prior to the issue?

    Meanwhile, we suggest that you follow the troubleshooting steps provided on this
    article. It contains information and resolution about black screen errors.

    We'll keep an eye out for your response.
     
    Gerard Qui, Jul 19, 2020
    #2
  3. Black screen cause by the driver in Windows 10.

    Hello Rares,



    Thank you for posting on Microsoft Community. We will assist you in resolving the issue.



    Before assisting further, I would like to ask you few questions:


    • Did you check if similar issue persist in Safe mode?

    • Does the issue occur randomly or when you run a particular application?


    I suggest you to update the display drivers manually by following the steps below and check if the issue is resolved.




    • Press Windows key + X and click on
      Device Manager.

    • Expand Display Adapter option.

    • Right click on the graphics display driver and select
      Update option.

    • Restart the computer and check if the changes are effective.


    Also download and install the latest display driver from the manufacturer website to check if the issue is resolved.



    Refer to the suggestion by Sharath Srinivasa from the link below and check if it helps.

    http://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/black-screen-after-upgrading-to-windows-10/cf3b4559-67d8-40e0-9cf2-ebf4528e1e78?auth=1



    Write back to us with the answers to the above questions and the status of the issue on the same post for further assistance. Your reply is important for us to ensure we assist you accordingly.



    Thank you.
     
    Likhitha V, Jul 19, 2020
    #3
  4. hazzz Win User

    Windows automatically downloads a corrupted driver that causes PC to black screen, freeze,...

    nvidia geforce 341.02 driver causes black screen


    I am also having the same problem, ie. black screen. I am using an alienware M11x laptop and Geforce nvidia 342.01 driver. (Until now I couldnt find a solution)For the past 1 month, I have been looking for a solution in the internet and havent found one, although there are varieties of solutions have been offered and I have tried all those solutions, but none works on my laptop. Most of them suggest to reboot to safe mode, and after that use DDU to uninstall and clean all Nvidia driver related files in the system, and perform a custom install of the driver (Perform Clean Install). I have done that and once it is finished installing the driver, it reboots and there it goes again, BLACK SCREEN. Now I am using the standard Intel HD driver, very standard one.Appreciate any info to solve this. Thanks.
     
    hazzz, Jul 19, 2020
    #4
Thema:

Windows automatically downloads a corrupted driver that causes PC to black screen, freeze,...

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