Windows 10: Windows backup says I'm not signed in to OneDrive but I am signed in.

Windows backup says I'm not signed in to OneDrive but I am signed in so I cannot backup my folders. I followed one instruction to check credentials in the Control Panel but OneDrive is not listed under Windows credentials.

:)

 

OneDrive says "signing in" but will not

Hi Andre, Thanks again for your reply.

I did what you said and it still says "signing in" after restarting it. When I click on it a seaparte box appears asking for my email to sign in. When I enter ir, that box disappears along with the OneDrive icon on the taskbar, and I know I am not signed
in because when I restart the OneDrive app on my computer it brings the task bar back and says "signing in" again.

Is the next step to uninstall and reinstall One Drive?

Also, what happens to files that I have been updating "on PC only" for the last two days that happen to be in OneDrive folders in my file explorer? Will they disappear if I uninstall and reinstall?

 

Can't sign in to OneDrive


Hi, I'm running Windows 10 Pro x86_64. My little cloud icon says, "not signed in". I'm signing on my computer with my Microsoft account and OneDrive gives absolutely no clue to any of this. No way to sign in with OneDrive and my normal account is fine. Thanks for any help!*Sad

 

signing into onedrive

Hi JoelDavial,

Thank you for writing to Microsoft Community Forums.

I understand that you are unable to sign in to OneDrive on your Surface Pro. We do have a dedicated team, which supports issue related to OneDrive. Meanwhile you can try the following steps and check if that helps.

I would suggest you to check if you are able to login to
OneDrive
website. If you are able to login to the website, then please try downloading the
latest version of OneDrive
and check if that helps.

However, if the issue persist I would suggest you to contact OneDrive support team. You can follow the steps below to contact the OneDrive support team.

Sign in to OneDrive.com from any browser, click the '?' help icon on the top banner of the page and select
Email OneDrive support. Submit your question and follow the prompts to request support.

Thanks,

Suman.B

Microsoft Community - Moderator