Windows 10: Windows Backup – shadow copy fails

Shadow copy fails with no useful info.




<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="Microsoft-Windows-Backup" Guid="{1db28f2e-8f80-4027-8c5a-a11f7f10f62d}" />

<EventID>517</EventID>

<Version>1</Version>

<Level>2</Level>

<Task>0</Task>

<Opcode>0</Opcode>

<Keywords>0x8000000000000000</Keywords>

<TimeCreated SystemTime="2019-12-20T12:27:45.041198200Z" />

<EventRecordID>6897</EventRecordID>

<Correlation />

<Execution ProcessID="9332" ThreadID="5724" />

<Channel>Application</Channel>

<Computer>X</Computer>

<Security UserID="S-1-5-18" />

</System>

<EventData>

<Data Name="BackupTime">2019-12-20T12:27:45.017000000Z</Data>

<Data Name="ErrorCode">0x80780172</Data>

<Data Name="ErrorMessage">%%2155348338</Data>

</EventData>

</Event>

:)

 

Windows 10 Backup fails, error 0x81000019, shadow copy could not be created

Hi,

Thank you for your interest in Windows 10.

I suggest you to follow the methods below and check if it helps.

Method 1

I suggest you to make sure “Volume shadow copy Service” is enabled.

Follow these steps:

• 
  Press “Windows key + R” from the keyboard.
  
• 
  Type “services.msc” without quotes in the “Run” Window and hit Enter.
  
• 
  Locate “Volume shadow copy" service.
  
• 
  Right click on it and select “Start” option.
  
• 
  Close the “Services” Window.
  
• 
  Check if the issue persists.
  

Method 2

Place the computer in Clean Boot and then try to perform Backup.

You need to follow the steps from the article mentioned below to perform a Clean Boot:

http://support.microsoft.com/kb/929135/en-us

Note: After clean boot troubleshooting steps, refer to the section "How to reset the computer to start as usual after troubleshooting with clean boot" in the provided link to return your computer
to Normal startup mode.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

 

Windows 10 Backup fails, error 0x81000019, shadow copy could not be created

I had set the Volume Shadow Copy service to Automatic and explicitly started it before my last backup attempt before I posted my problem. I tried your suggestion of running the backup from a clean boot but it failed again, with the same error code.

 

Windows 10 Pro Create SYSTEM IMAGE fails: Backup failed as shadow copy on source volume got deleted.

This week System Image Backup fails -- it worked last week. Something changed. A system update?

Here's the message:

Backup failed as shadow copy on source volume got deleted. This might caused by high write

activity on the volume. Please retry the backup. If the issue persists consider increasing shadow

copy storage using 'VSSADMIN Resize ShadowStorage' command. (0x80780169)

I'm not competent to understand the above, nor to do what it suggests.

I'm running without a system backup. Somebody please help!