Windows 10: Windows blocking Samsung update

While trying to troubleshoot a black screen, I ended up having to re download Windows using a USB.

Once I was finally able to get my laptop back up and working, I realized a bunch of drivers were completely gone and almost all of my Samsung factory settings are gone. My touchscreen and touchpad are not working, and those drivers are completely gone.


I have updated all updates that I can, downloaded Samsung Update and attempted to update those drivers, it keeps showing an error message. I downloaded Samsung recovery, it is also giving me an error message. I went to the Samsung website and downloaded the software for my specific laptop Samsung Series 7 Spin but I keep receiving a message that says "app blocked by administrator." I've tried disabling all of my antivirus, unblocking in properties, forcing the install in the command prompt, and running it as a hidden administrator.


I'm just looking for a way to get my touchscreen and touchpad to work, and the samsung settings back.

:)

 

MY SAMSUNG MfFPDRIVER IS BEING BLOCKED

MY SAMSUNG MfFPDRIVER IS BEING BLOCKED BY AN ADMINISTARTOR ON MY PC WHERE I AM LOGGED IN AS THE ADMINISTRATOR

i HAVE FOLLOWED BOTH SUGGESTED STEPS, NOTHING WORKS, i EVEN DISABLED FIREWALL AND DEFENDER, STILL DIDNT HELP

WHO IS THIS ADMINISTRATOR THAT HAS CONTROL OF MY PC

 

Windows Updated(16299.309).KB4088776 Restart is required to complete.

Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

Thanks for the suggestions and for the time to respond Best regards.


And thanks for the tip of that program, I'll have it on my list.

 

Windows 10 Samsung Note 4 USB connection

Hi Terrence,

To help you out with your concern, here are some information that we need to know:

• Can you tell us what model of computer you are using while connecting to your Samsung Note 4?

However, we suggest you to run the Hardware and Device Troubleshooter through these steps:

• Press Win + X then select Control Panel.
• Click Troubleshooting.
• Click Hardware and Sound then select Hardware and Devices.
• To run the troubleshooter, follow the steps from the wizard.

You may also try updating the driver by following the steps on this
link.

Let us know if you need further help.

Thanks.