Windows 10: Windows Blue Screen error 1000009f DRIVER_POWER_STATE_FAILURE - How do I fix it?

I appreciate any help you can give me, thanks a bunch :


Problem signature

Problem Event Name: BlueScreen

Code: 1000009f

Parameter 1: 4

Parameter 2: 12c

Parameter 3: ffff9a811e8f6040

Parameter 4: ffff80091182f7e0

OS version: 10_0_18363

Service Pack: 0_0

Product: 768_1

OS Version: 10.0.18363.2.0.0.768.101

Locale ID: 1033


Link to Dump:

https://1drv.ms/u/s!AmUpBYU6s1P3q2xdJB0MilBpNnJr?e=dbdwhr

:)

 

blue screen error 1000009f at the turning off.

In the last few weeks, when turning off my PC (windows 7 pro x64) , it remains in the shutdown state for about 6-10 minutes, after which it restarts and a blue screen error
1000009f occurs . Then, the turning off is possible.

Here is my info:

Firma problema:

Nome evento problema: BlueScreen

Versione SO: 6.1.7601.2.1.0.256.48

ID impostazioni locali: 1040

Ulteriori informazioni sul problema:

BCCode: 1000009f

BCP1: 0000000000000004

BCP2: 0000000000000258

BCP3: FFFFFA800CAC6660

BCP4: FFFFF8000440B420

OS Version: 6_1_7601

Service Pack: 1_0

Product: 256_1

File che contribuiscono alla descrizione del problema:

C:\Windows\Minidump\121419-20046-01.dmp

C:\Users\mypc\AppData\Local\Temp\WER-35178-0.sysdata.xml

Here is my .dmp file link:

121419-20046-01.dmp

And here my MEMORY.DMP link:

MEMORY.DMP

How can it be fixed?Thanks a lot for your help.

 

getting blue screen error/Stop Code

Hi Abhijit,

Stop code: DRIVER_POWER_STATE_FAILURE is probably due to a compatibility issue with the driver, as most blue screen errors are. Since you encountered this error after updating Windows, most probably, you would need to update the drivers
as well.

We suggest that you go through the steps in this article on how to troubleshoot blue screen errors.
On step 1, select After an update was installed.

Kindly update us on the results.

 

How to fix blue screen stopcode

Hi Willma,

If you are experiencing blue screen errors in your computer, we suggest that you refer to this

article for the step-by-step guide on how to fix blue screen errors.

Let us know if you need further assistance.