Windows 10: Windows Blue screen of death after opening from sleep

Discus and support Windows Blue screen of death after opening from sleep in Windows 10 Performance & Maintenance to solve the problem; Hi, I left my computer on sleep and when I opened the lid back up it got into BSON. I was able to gather some information out of that screen. Cause:... Discussion in 'Windows 10 Performance & Maintenance' started by MiKr13, Dec 8, 2020.

  1. MIKR13
    MiKr13 Win User

    Windows Blue screen of death after opening from sleep


    Hi, I left my computer on sleep and when I opened the lid back up it got into BSON. I was able to gather some information out of that screen.
    Cause: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

    Program: amdkmdag.sys

    I regularly update my system and my drivers show up to date too.

    Please help, this is happening everytime I leave my system for more than 1 hour on sleep.


    -------------------------- System Info --------------------------

    Processor AMD Ryzen 7 4800HS with Radeon Graphics 2.90 GHz

    Installed RAM 16.0 GB 15.4 GB usable

    System type 64-bit operating system, x64-based processor


    ------------------------ Windows Info -------------------------

    Edition Windows 10 Home Single Language

    Version 20H2

    Installed on ‎20-‎09-‎2020

    OS build 19042.662

    Experience Windows Feature Experience Pack 120.2212.551.0

    :)
     
    MiKr13, Dec 8, 2020
    #1
  2. RYAN PAG
    Ryan Pag Win User

    Blue screen of death issue

    Hi Malcolm,

    Blue screen of death error can be caused either by hardware failure or software compatibility. To help you resolve the blue screen of death issue, we would like to get more information:

    • Please provide the complete stop error message that you are getting.
    • Were there any changes made prior to the issue?

    We recommend following the troubleshooting steps in the article:
    Troubleshoot blue screen errors

    Should you need further help, you're always welcome to post back.
     
    Ryan Pag, Dec 8, 2020
    #2
  3. DANN
    Dann Win User
    Windows 7 Blue Screen of Death!

    This is the first time i have ever got the blue screen, but it keeps on occurring, and so i cannot get onto that hard drive, it shuts down within a second of the blue screen showing itself, which doesnt give me any time to read it lol. So i am completely confused as there is no Path of: "C:\WINDOWS\Minidump" as well

    Thanks for the help, do you have any further suggestions ?
     
    Dann, Dec 8, 2020
    #3
  4. NACHAPPA C K
    Nachappa C K Win User

    Windows Blue screen of death after opening from sleep

    Blue Screen of death

    Hi Cruize,

    Thank you for posting your query in Microsoft Community.

    I understand the inconvenience you are facing. Let me help you in resolving the issue.

    I would appreciate if you can provide us the following information to help us understand the issue better.

    • Are you able to boot to the desktop?
    • What is the exact error message you get on the screen?
    I would suggest you refer to the following Microsoft article on
    Troubleshoot blue screen errors and check.

    http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

    Reference: Refer to the following Wiki article created by ZigZag3143 (MS - MVP) on
    Blue Screen of Death (BSOD).

    BSOD Finding and fixing them

    Keep us posted on Windows related queries and we will be happy to assist you further.
     
    Nachappa C K, Dec 8, 2020
    #4
Thema:

Windows Blue screen of death after opening from sleep

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