Windows 10: Windows Book 2 constantly freezing after start-up

Discus and support Windows Book 2 constantly freezing after start-up in Windows 10 BSOD Crashes and Debugging to solve the problem; A few days ago, my Surface Book 2 started freezing up a minute or two after a normal boot/start-up. I can't actually use it for long enough to try... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by CitrusAbyss, Sep 8, 2020.

  1. Windows Book 2 constantly freezing after start-up


    A few days ago, my Surface Book 2 started freezing up a minute or two after a normal boot/start-up. I can't actually use it for long enough to try updating the drivers with files on a USB key or to reset the Windows installation.

    Booting up in Safe Mode is stable. I can use the computer with apparently no problems in Safe Mode. However, I tried a Clean Boot and that still gives me problems.


    I had not previously been using System Restore so I have no previous points to which I can revert.


    Some more details:

    • WIndows 10 Pro
    • Version 10.0.18363 Build 18363


    Hoping that someone can help me here. Thanks!

    :)
     
    CitrusAbyss, Sep 8, 2020
    #1

  2. Windows 10 Constantly Freezes

    Windows 10 on PC constantly freezes. I called support with no help. It freezes every 2-3 minutes. This is unacceptable and I don't know what to do. The Windows rep suggest that I could go back to Windows 8. I've had 10 for almost two months and I would
    like to keep it; I just want it to stop freezing my PC. I have tried the various suggestions given to no avail, this is a Windows 10 problem. PLEASE HELP
     
    ShakeelaMuhammad, Sep 8, 2020
    #2
  3. Tue E Win User
    Windows 10, Surface book 2, Mouse Pointer Freeze Constantly

    Hi,

    For the past 4 weeks or maybe more, I have been having a really annoying issue on my Surface Book 2, 15 inch version.

    When I move the mouse pointer around, the pointer will suddenly freeze, as if my mouse stopped working, after 0,5-1 second the mouse pointer can be moved again. This can then occur multiple times in the same minut. When it is at it's worst, this issue totally
    disrupts my experience.

    Oddly enough the issue never occurs during games for instance, only when I'm on the desktop. The problem also seems to occur more if the performance slider is set to max, and I am opening or closing programs and windows.

    I have found several posts about this on reddit, it is a common issue, is the cause for this issue known, and is a fix on the way?

    Any suggestion ? Anything??

    Sincerely,

    Tue
     
    Tue E, Sep 8, 2020
    #3
  4. swarfega Win User

    Windows Book 2 constantly freezing after start-up

    Mafia 2 freezing at start of game on Windows 10

    You could try follow this guide. However I dont suggest you install the PC fixer program they link to. Just follow the steps below.
     
    swarfega, Sep 8, 2020
    #4
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Windows Book 2 constantly freezing after start-up

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