Windows 10: Windows boot shows recovery option, how do I remove?

I fix computers for old people and they continue to screw them up. I'm trying to bulletproof these things so they can't do it anymore and found webpages that detail how to do this.


However this lady's computer boots up with a message: "Select your operating system" and gives an option for Windows 10 (the only one) AND a Recovery Option. She hit Recover the other day and the system went to it's native Windows 7, losing all her data, blah blah blah. Fortunately I had auto backups enabled and found all her stuff!!


I want to eliminate the option on boot but cannot find where this is. It's not in BIOS. It could be an HP thing (HP desktop computer) and a recovery partition. I don't know and now that I have everything returned to normal, I don't want to screw something up myself.


How do I get the computer to boot Win 10 as a default? and NO MESSAGES.

:)

 

How does Windows boot to advanced recovery option e.g. command prompt?

- that gives me a 454 'Unexpected error' This tells me that the BCD is partially corrupted.

The commands: shutdown.exe /r /o /f /t 00
or: %SystemRoot%\System32\Cmd.exe /c reagentc /boottore&shutdown /r /f /t 00
should boot into Recovery if everything is configured correctly.
FYI, If Windows is configured correctly:

1. If Reagentc is disabled, you still can get into Recovery but with limited options.
2. If Reagentc is enabled, you'll get all options.
3. If you boot Windows using Recovery USB stick, You'll get into Recovery with couple of options missing.

Here's my suggestion if you want to try:
OPTION 1: Will save the trouble of re-install Windows.

1. Download the image of my first 3 partitions (450MB Recovery, 100 MB EFI partition, and 16MB unformatted primary)
   EFI_Boot-00-00.7z - Google Drive
2. Run Macrium and restore the image from step 1, overwriting your existing 1st three partitions, leaving C alone.
3. Delete the 490MB Recovery partition.
4. From Macrium, run fix boot problems.
5. Reboot. Open Admin command prompt then run Reagentc /info to make sure that it is enabled. If not, enable it.
   if failed to enable, reboot and try again.

OPTION 2: Assuming you've already had Windows backup with Macrium.

1. Wipe out the first 5 parttiions. (450MB, 100MB, 16MB, C Drive, 480MB)
2. Fresh install Windows 10
3. Restore C drive from backup image, run fix boot problems
4. repeat step 5 from OPTION 1 above.

 

Windows 10 fails to boot, none of the recovery options is working

Thank you for getting back to us.

Since you mentioned that you can get to the recovery options, start the PC in safe mode to perform the suggestions previously posted.

You can read more about the recovery options in Windows 10 on
this page. Refer to the following links for the next steps after reaching the recovery environment:

• Start your PC in safe mode in Windows 10
• Windows Update: FAQ
• How to perform a clean boot in Windows

Update us so we can guide you further if necessary.

 

Windows 10 recovery options ?.

When the password is wrong and the pin number is wrong is there a way recover the data or even the OS ?.

The extra added issue to this is that the systems running UEFI so no inputs working on boot, so how do you get in to the recovery options.


Could it be as simple as plugging in a USB drive with windows 10 on it and hoping it boots up off it ?. It's the only option not tried as yet as the owner of the system as just got out of hospital wanted to try passwords and pins which seemed to fail every time even though he\she is pretty sure are right.

I am thinking that's the way to go is there any other ways to gain access other than taking the drive out of the system. Data on the system is important too.