Windows 10: Windows Boot-up error: “CRITICAL_PROCESS_DIED”

When I boot up my Surface Book 2, there is a dead loop of blue screen error saying “CRITICAL_PROCESS_DIED”. I tried to perform a restore from old windows restore points but it says “Drive is not secured” and I was unable to restore. Even safe mode won’t work. I only have access to command prompt. I tried running the sac /scannow and dism disk repairing command, but both ended with errors. I also run a command to check for SSD corruption, but it also couldn’t identify any problem, and was unable to store the log file. Please help as I can no longer boot up the system (even in safe modes)

:)

 

Critical_Process_Died BSOD

Hi,

In order to resolve your concern, we suggest that you to follow these steps:

• If you've installed any new apps or devices, uninstall or unplug them and restart your PC.
• Make sure your PC has the latest updates:

• Go to the search box.
• Type Windows Update then Enter.
• Select Check for updates.
• In the Settings menu, select Check for updates button.
• When it's finished, restart your PC.

You may also check this
link for more troubleshooting steps regarding critical_process_died error message.

Let us know how it goes.

 

BSOD error, critical_process_died

Hi,

Conflicts with the program or hardware is one of the possible reasons why you are having blue screen error, Critical_Process_Died. We would suggest you to boot into safe mode and check if it helps. Safe Mode starts Windows with a limited set of files and drivers.
You can follow the steps on this
link to run your computer in safe mode.

If the issue does not persist in safe mode, then perform a clean boot to check if any third party application is causing the issue, as clean boot helps in eliminating software conflicts. To run your computer in clean boot, you can follow the steps on this

link.

Note: Please go through the section: How to reset the computer to start normally after clean boot troubleshooting of the Kb article to boot the computer in normal startup after fixing the issue.

Should you need further assistance, don't hesitate to get back to us.

 

Critical_Process_Died - Windows 10

Hi RJC5654,

The CRITICAL_PROCESS_DIED is an error saying that the process that boots your computer is now totally disabled. To ensure that we can provide the appropriate resolution for your concerns with your boot sequence, we’d like to ask you
a few questions:

• What are the circumstances on your computer that made you use Norton Disk Doctor to scan your hard drives?
• What made you choose Norton Disk Doctor over Windows 10 Checkdisk? Our operating system has already a utility tool to do this same scanning process.
• Do you still have a software warranty for your computer?
• Can you still proceed to your desktop environment?
• Can you check your BIOS and UEFI settings if you set Windows Boot Manager as your primary boot option on your machine’s boot sequence?
• Do you have a copy of Windows 10 – Media Creation Tool?
• Are you able to access the Windows recovery environment?
• Kindly give us a walkthrough of the steps or processes which your machine goes through when attempting to boot up and where the error occurs.
• What were the recent changes made on your computer before you experienced this issue?
• What troubleshooting steps have you done so far?

In addition, you can visit this link:
Bug Check 0xEF: CRITICAL_PROCESS_DIED to see what you can do to troubleshoot this error. Usually this is a blue screen error that blocks your computer to boot properly.



Get back to us once you provide us these additional details.