windows boots into black screen with command prompt

Discus and support windows boots into black screen with command prompt in Windows 10 Support to solve the problem; Noticed today that there was an update ready to install so I went ahead with it. During the update process I accidentally hit f8 at my bios screen and... Discussion in 'Windows 10 Support' started by jabales, Aug 7, 2018.

  1. jabales Win User

    windows boots into black screen with command prompt


    Noticed today that there was an update ready to install so I went ahead with it. During the update process I accidentally hit f8 at my bios screen and booted into windows boot manager. Realizing my mistake I went ahead and exited it and hoped that the update would be unaffected. Windows said the update was 100% complete and loaded into my sign on screen. However, when I signed in I was met with a black screen and an instance of cmd running. I can load the rest of the windows UI by running explorer.exe in cmd and the system works absolutely fine from what I can tell. But, no matter what when I sign into my main admin account it always boots up with a black screen with cmd running. Interestingly enough though, I maid a new account and the issue is not present there. I would just do a system restore however it fails to complete successfully, it gives me a failed to extract file error. Even when doing a system restore from the startup settings menu it still will not complete successfully, I get an unspecified error has occurred error code 80070003. I've also tried booting into safe mode and the same issue with the black screen with cmd and system restore occur.I've checked msconfig and the safe boot and No GUI options are both unchecked... Any assistance would be greatly appreciated.

    :)
     
    jabales, Aug 7, 2018
    #1
  2. Bree Win User

    Installation media boots to command prompt


    I've just booted from known working install media to see exactly what it does when booting. The sequence of events is...

    • Windows logo on a black screen
    • circling dots appear beneath the logo
    • light blue 'Please wait' screen with circling dots
    • a command prompt window (very briefly)
    • the initial Setup page appears

    Do you see steps 1-3? If so, it appears you have stopped at step 4, suggesting that something on the disc cannot be read.

    Does the disc boot properly in another machine? If so, try cleaning the laptop's drive lens then try booting from the disc again.

    If not, make new install media with Microsoft's Media Creation Tool, either as a bootable USB, on an ISO that you can burn to another disc. At Step 8 in Option One of this tutorial you can choose between making a USB or an ISO.

    Download Windows 10 ISO File
     
    Bree, Aug 7, 2018
    #2
  3. cwtech Win User
    command prompt will not open in safe mode with command prompt

    I am repairing a laptop for a friend and I need to access windows in safe mode and the owner has forgotten the password to the main user. I tried logging on with the administrator profile in safe mode but it is not showing up so I was going to use command prompt in safe mode with command prompt but command prompt will not open when I boot that option. Does anyone have any hints for me to figure this out?
     
    cwtech, Aug 7, 2018
    #3
  4. 95Viper Win User

    windows boots into black screen with command prompt

    Black screen after 'Starting Windows' sequence

    Sounds like the old... windows black screen of death.

    Try this quoted from "VisiHow" article "Repair Windows 7 Black Screen of Death":

    They, also, have some other options there, too.
    Google search and you will find a lot of the "Windows Black Screen of Death with cursor" fixes.
     
    95Viper, Aug 7, 2018
    #4
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windows boots into black screen with command prompt

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