Windows 10: Windows BSOD BAD_SYSTEM_CONFIG_INFO

Discus and support Windows BSOD BAD_SYSTEM_CONFIG_INFO in Windows 10 Gaming to solve the problem; I turned my laptop off and got this error message after what the screen was blue but I recovered and everything seems to be fine except my mouse which... Discussion in 'Windows 10 Gaming' started by Petru Simionel, Jul 16, 2024.

  1. PETRU SIMIONEL
    Petru Simionel Win User

    Windows BSOD BAD_SYSTEM_CONFIG_INFO


    I turned my laptop off and got this error message after what the screen was blue but I recovered and everything seems to be fine except my mouse which is not working anymore can someone help me troubleshoot the problem and fix the mouse problem too?I tried sfc /scannow it identified some corrupted files, I tried "chkdsk C: /f /r /x", and I did a memory diagnostic which didn't identify any problems. these are my dmp files:061824-17546-01.zip.Thanks in advance!

    :)
     
    Petru Simionel, Jul 16, 2024
    #1
  2. NIKHAR_K
    Nikhar_K Win User

    Blue Screen error with Bad_System_Config_Info after an upgrade

    Hi Jan,



    Thank you for writing to Microsoft Community Forums.



    I appreciate the efforts take by you in resolving the issue. I understand that after an upgrade you are receive Blue Screen error on the computer with Bad_System_Config_Info. I’ll help you with the issue.



    However, please let us know:



    • May I know the update that was installed on the computer recently?
    • What is the complete model number of the computer that you are using?


    The “Bad_System_Config_Info” error means that something is wrong with the registry on your PC and you'll need to return to a previous configuration. I would suggest you to refer the steps mentioned in the article

    Error 0x74: Bad_system_config_info     and see if that helps.



    Note: The last step in the above article talks about performing a reset on the computer. Resetting the computer will delete all the files and applications from the computer. Do not perform reset on your computer.



    You may also want to refer the steps mentioned in the article
    Troubleshoot blue screen errors    . Select
    After an update was installed     and perform the suggested steps.



    Let us know the results.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Jul 16, 2024
    #2
  3. ERIC BER
    Eric Ber Win User
    Windows 10 with BAD_System_Config_info message

    Hi Indika,

    The BAD_SYSTEM_CONFIG_INFO bug check has a value of 0x00000074. This bug check indicates that there is an error in the registry. For us to assist you better, kindly answer the questions below:

    • Have you made any changes to your computer prior to this issue?
    • What is the make and model of your computer?
    • What troubleshooting steps have you done so far?
    • Are you able to go to desktop?
    • If yes, which version and OS build number of Windows 10 is currently installed? To check, press the
      Windows key, type winver, and press the
      Enter       key.

    Meanwhile, you can try the steps in this
    link     to troubleshoot blue screen issues.

    We'll be looking forward to your response.
     
    Eric Ber, Jul 16, 2024
    #3
  4. INDIKADASANAYAKA
    IndikaDasanayaka Win User

    Windows BSOD BAD_SYSTEM_CONFIG_INFO

    Windows 10 with BAD_System_Config_info message

    I have problem with windows 10 it saying BAD_System_Config_info but o follow couple steps it doesn't help ple help me

    Original title: windows 10
     
    IndikaDasanayaka, Jul 16, 2024
    #4
Thema:

Windows BSOD BAD_SYSTEM_CONFIG_INFO

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