Windows 10: Windows Camera - Not opening

Discus and support Windows Camera - Not opening in Windows 10 Software and Apps to solve the problem; Yesterday morning, I tried going into Windows Camera, but there wasn't an icon and the window immediately closed out. I contacted Microsoft Support,... Discussion in 'Windows 10 Software and Apps' started by SarahPatterson3, Oct 2, 2018.

  1. SARAHPATTERSON3
    SarahPatterson3 Win User

    Windows Camera - Not opening


    Yesterday morning, I tried going into Windows Camera, but there wasn't an icon and the window immediately closed out. I contacted Microsoft Support, and they got me a troubleshooter to fix the issue. After about 2 or 3 troubleshooting, Windows Camera was fixed. That was a moment of relief. But it was temporarily, I thought that issue was fixed permanently. But it wasn't because I tried going into Windows Camera again today, and it's doing the same thing it was doing yesterday. I run the troubleshooter again, but this time it's not fixing it. What is going on? Why is it doing this? How can it be fixed permanently and never have to frustrate us users again?

    :)
     
    SarahPatterson3, Oct 2, 2018
    #1
  2. EILEEN GAL
    Eileen Gal Win User

    Camera is not opening

    Hi Hardik,

    One of the possible reasons why the camera is not opening after the update is the antivirus software that's blocking it or it could be that the driver is outdated.

    To resolve your concern, we suggest that you follow the troubleshooting steps listed on this
    link. The link contains troubleshooting steps such as checking the antivirus and the outdated webcam driver.

    Kindly update us with the result and let us know if you need further help.
     
    Eileen Gal, Oct 2, 2018
    #2
  3. XYLEE DEL
    Xylee Del Win User
    camera not opening

    Hello,

    We understand that after a Windows 10 update, your camera stopped working properly. This issue may have occurred due to corrupted drivers. For us to help you with this, kindly answer the questions below:

    • Are you getting an error message whenever you try to open photos or start the camera?
    • What is the current build and version number of your Windows 10? To check, press the Windows key, type
      winver, and press the Enter key.
    • What troubleshooting steps have you done so far?

    Meanwhile, we suggest that you check this
    article     and perform the troubleshooting steps given to see if there will be any changes on your Windows 10 camera.

    Kindly get back to us.
     
    Xylee Del, Oct 2, 2018
    #3
  4. GINA_ON_THE_THREAD
    Gina_on_the_thread Win User

    Windows Camera - Not opening

    camera not working

    If you have the camera connected to the computer, I would suggest that you disconnect the camera and then try to open the Camera app.



    If the camera app opens, follow the steps below:

    • Press “Windows key + C” from your keyboard to open “Charms bar”.
    • Select “Settings” option.
    • Select “Permissions” option.
    • Turn on “Allow this app to access your: Webcam and Microphone” option.
    • Lose the app by pressing “Alt key + F4” from your keyboard.
    • Reopen the Camera app.
    • Connect your camera and then check how this app works.
    Goodluck!
     
    Gina_on_the_thread, Oct 2, 2018
    #4
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Windows Camera - Not opening

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