Windows 10: Windows cannot detect internal drive

Discus and support Windows cannot detect internal drive in Windows 10 BSOD Crashes and Debugging to solve the problem; When I opened my laptop I saw that my second drive was gone. I opened Disk Management but there was only disk 0 and its partitions. I opened... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Sahib Ferzeliyev, Aug 22, 2022.

  1. Windows cannot detect internal drive


    When I opened my laptop I saw that my second drive was gone. I opened Disk Management but there was only disk 0 and its partitions. I opened BIOS<Configuration<UEFI HII configuration<intelR Rapid Storage Technology. There was only one drive and it was the one that Windows couldn't detect and it said it was a non RAID drive. Can anyone please give me any advice on how to fix this?

    :)
     
    Sahib Ferzeliyev, Aug 22, 2022
    #1
  2. Nikhar_K Win User

    Internal hard drive not getting detected after upgrading the computer to Windows 10

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that after upgrading your computer to Windows 10, the 8TB internal hard drive is not getting detected. I’ll certainly help you with the issue.



    However, please let us know:



    • How did you upgrade the computer to Windows 10?
    • Are you able to see the hard drive in BIOS?
    • Are you using a Desktop or a Laptop?
    • What is the make and model of the computer you are using?


    I would suggest you to check if the hard drive is being detected in BIOS. If the hard drive is not being detected in BIOS, then it could be a connectivity issue between the hard drive and the motherboard.



    However, if the hard drive is getting detected in BIOS, I would suggest you to try updating the storage drivers from the computer manufacturer’s website and see if that helps.



    Let us know the results.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Aug 22, 2022
    #2
  3. No drive found on my internal hard disk on Dell Latitude E5430.

    Hello,My laptop (Dell Latitude E5430) was working perfectly till yesterday. But yesterday night, it restarted on its own and ever since, it's stuck at this screen:

    Windows cannot detect internal drive [​IMG]

    Also, inside the BIOS, no UEFI bootable hard disk drive is being listed.

    Windows cannot detect internal drive [​IMG]

    The UEFI flash disk option shown above is that of my bootable pen drive with Windows 10 installation copy.I googled this issue a bit and the results were as follows:
    1. one thread suggested that I should run Dell's internal diagnostics to see if there anything wrong with hard disk. I did that but every component, including the hard disk one, passed these internal test.
      Windows cannot detect internal drive [​IMG]
    2. a second thread suggested that I should try to remove and reseat the hard disk. I did that following Dell's user manual.
    3. another thread suggested that I should reinstall my windows 10 afresh. But when I try to do so, the windows installation wizard doesn't list any drive in the hard disk. It's as if it doesn't detect hard disk at all.
      Windows cannot detect internal drive [​IMG]
    In a nutshell, while the hard disk is being detected, but none of its drives is. However, the hard disk consisted of 3 drives:
    1. C: with the windows' and applications' installations,
    2. D: with all of my data,
    3. E: which was recovery drive.
    Any troubleshooting suggestions?I'm sorry I am not able to help you guys with any logs and stuff because I don't know how to get them when I can't get my Windows to boot. I'm not even sure if this is the correct section where I should be posting this thread.. I'm just so confused right now. *cry

    A few weeks ago, I had upgraded (not fresh installation) from windows 10 version 1607 to 20H2. The version 1607 installation was a clean one (from scratch, after formatting the hard disk and creating new partitions).
     
    Ten64BitUser, Aug 22, 2022
    #3
  4. Windows cannot detect internal drive

    CD/DVD drive not detected Lenovo G510

    Hi,

    Thank you for your interest in Windows 10.

    Is the DVD drive External or Internal?

    Method 1: Check if the DVD drive is getting detected in Disk Management

    Refer the steps below to open disc management:

    • Press Windows key + X.
    • Click on Disk Management.
    • Click on Actions and click on rescan disks and click on
      Refresh and check if issue persists.
    If there is no drive letter assigned, I suggest you right click on the DVD drive and assign a drive letter and check if it helps.

    Method 2

    Try to access the computer manufacturer's website and download the latest chipset drivers for your computer and install the same.

    Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.
     
    Giridhar J, Aug 22, 2022
    #4
Thema:

Windows cannot detect internal drive

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