Windows 10: Windows cannot locate the scanner in my Canon Printer. It tells me I need to connect it,...

Discus and support Windows cannot locate the scanner in my Canon Printer. It tells me I need to connect it,... in Windows 10 Drivers and Hardware to solve the problem; Windows is telling me I need to connect my scanner to the computer to use it. BUT it IS connected and Windows lists it under the Cannon printer. When I... Discussion in 'Windows 10 Drivers and Hardware' started by my name is arbitus, Mar 28, 2021.

  1. MY NAME IS ARBITUS
    my name is arbitus Win User

    Windows cannot locate the scanner in my Canon Printer. It tells me I need to connect it,...


    Windows is telling me I need to connect my scanner to the computer to use it. BUT it IS connected and Windows lists it under the Cannon printer. When I click on scan it gives me a message that says I need to connect it to the computer.

    :)
     
    my name is arbitus, Mar 28, 2021
    #1
  2. BLACKINK
    Blackink Win User

    Canon PIXMA MX472 All-in-One - Scanner did not install

    Like the previous poster suggested, unplug the USB cable from the printer and turn off the printer.
    Start the installation of the drivers, watch the install windows VERY CAREFULLY as there will be instructions as to when you need to plug the USB cable into the printer and turn the printer on.
    I ran into this exact scenario when I installed my printer after a Windows 10 Pro install (1909).
    The printer ran fine but when I tried to use the scanner, no dice...
    Printer is Canon MG6820.

    The only other thing I can suggest if that doesn't work is to turn your firewall off, turn off any anti-virus software, and then do the driver installation again following the install windows VERY CAREFULLY.
    I had to do that step on a Windows 7 Pro PC in order for the scanner to work.

    EDIT: Follow this link to see where I asked for help: Solved: MG6820 can't scan from the Operation Panel... - Canon Community


    Good Luck.
     
    Blackink, Mar 28, 2021
    #2
  3. JOSEPHWALILKO
    JosephWalilko Win User
    Can't connect a Canon LIDE 210 Scanner

    GM ! I have a new Lenovo desktop computer, and it recognizes my HP Envy Photo 7155 printer, and it prints fine.

    The problem is it does not see or recognize my Canon Scanner. It is an older scanner, and it is connected by USB. I had no problem scanning or copying, etc. with the Canon scanner with the old computer running Windows 7. Any suggestions ? Thank You !
     
    JosephWalilko, Mar 28, 2021
    #3
  4. KRBAKER
    KRBaker Win User

    Windows cannot locate the scanner in my Canon Printer. It tells me I need to connect it,...

    Windows 10 recognizes my printer+scanner only as a printer.

    Windows (10) does not appear to recognize my printer+scanner combo (Canon MP240) as a scanner. I have used it without issue as a printer, but when I try to scan (using the Windows Scan app, as suggested), the screen only shows "To get started, connect
    a scanner."

    I have tried downloading a driver from the Canon website, but there isn't one for this printer.
     
    KRBaker, Mar 28, 2021
    #4
Thema:

Windows cannot locate the scanner in my Canon Printer. It tells me I need to connect it,...

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