Windows 10: "windows can't communicate with the device or resource"

Hi all,

i had this again just now, last one was maybe a month ago i guess. there are Event 4000s but nothing much else, my DNS is set as per a tip Samuriag gave me Missing Sites?

back now, but is this just a passing ISP issue? last time my wifi was out but i was fine on this wired connection [maybe it was fleeting and sorted itself by the time i logged on?] but this time both computers were showing the same issue. i powered off the router, maybe that was the fix?

odd though, as i sit here the internet light on my router [the little globe w/ the orbitting dot] is red, but i seem to be browsing ok :-/

EDIT - i set the DNS stuff in Windows, i've noticed my Router settings at routerlogin etc had a DNS setting too [set to get automatically] should i change this too or does the WIndows bit override?

TIA

:)

 

Error: Windows can't communicate with the device or resource (primary dns server)

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are receiving the error Windows can’t communicate with the device or resource (primary DNS server) while running the network troubleshooter. For further clarity on the issue, please respond to the questions below.

1. Are you aware of any changes made to the PC?
   
2. Which build version of Windows 10 are you using currently?
   

Refer the article to know Which version of Windows operating system am I running?



Meanwhile, I would suggest you to follow the steps mentioned below and check if that helps.



Method 1:



I would suggest you to try changing the IPv4 settings and see if that helps. Kindly follow the steps mentioned below.

1. Press Windows key + R. This will open
   Run. Alternatively, you can go to Start and search for Run.
   
2. In Run dialog box, type
   ncpa.cpl and hit enter.
   
3. Now right click on the
   network adapter i.e., Ethernet/WIFI and select
   Properties.
   
4. Select Internet Protocol Version 4 (TCP/IPv4) and click on
   Properties.
   
5. On the General tab click on the
   radio button next to Obtain an IP address automatically
   and Obtain DNS server address automatically.
   
6. Now click on OK.
   
7. Restart the PC.
   

If the above method does not work, try the next method.



Method 2:



I would suggest you to try resetting the network settings and check. Kindly follow the steps mentioned below.

1. Click on the Search Bar on the bottom left hand corner and type
   CMD.
   
2. Now right click on it and click on
   Run as administrator.
   
3. Now type in the below commands one by one:
   ipconfig /flushdns
   
   ipconfig /registerdns
   
   ipconfig /release
   
   ipconfig /renew
   
4. Restart the PC.
   

If the issue persists, please get back to us with the results of troubleshooting steps to assist you better.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

Cannot connect to internet - Windows can't communicate with the device or resource (primary DNS server)

I am able to get connected to my wireless router but I can not connect to the internet and I see a warning sign over the wifi sign in the tray list. I ran the internet troubleshooting and the result was this:

Windows can't communicate with the device or resource (primary DNS server)

The device or resource is not responding to requests.

Code:

Issues found Detection details 

6 Windows can't communicate with the device or resource (primary DNS server) Detected Detected

 

The device or resource is not responding to requests. 

Contact your network administrator or Internet service provider (ISP) Completed 

 

Windows can't communicate with the device or resource (primary DNS server). If you are at home, contact your ISP. Otherwise, contact your network administrator for assistance. 

I have tried the
https://support.microsoft.com/en-ca/help/2779064/your-computer-appears-to-be-correctly-configured-but-the-device-or-res and https://support.microsoft.com/en-ca/help/10741/windows-fix-network-connection-issues
solutions

 

Windows can't communicate with the device or resource (primary DNS server)

Thank you for your quick reply. I have performed all troubleshooting steps and stated to no prevail.

When I ran the internet connections troubleshoot it stated that windows can't communicate with device or resource (primary DNS server).

The Network adapter troubleshoot stated that my conputer isappears to be correctly configured but device or resource (dns server) is not responding.

The hardware and devices stated that it could not identify any problems.

I went through all the steps provided by the microsoft help link. Including resetting my network in order to reinstall network devices.

when i ran the windows update trubbleshoot it said it fixed a database issue however it also said the my connection to the internet was broken. And the Sfc scan didnt find anything.

now all troubleshooters state that the connection between my access point, router, or cable modem and internet is broken. (I've tried resetting the router again)