Windows 10: Windows can't find pro key.

Hello,I bought Microsoft Windows 11 Home a while ago and 2 years ago I bought the upgrade to windows 11 pro. However it failed to activate last time and I have been trying to figure out how to get windows 11 pro to activate. The purchase did go through. However I bought it on the Microsoft store and I can get access to the windows 11 pro key. I do have an order number however I can't get through to a call representative. I have asked to be called back and instead of calling me they just marked the ticket as resolved with no call back. I would really like to get Windows 11 pro to work so I can

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Can't upgrade from Windows 10 Home to Pro

Hi Bill,

Thank you for posting your query in Microsoft Community. We apologize for the inconvenience caused and will assist you in the best possible ways.

I suggest you to download and create an installation media for Windows 10 Pro form the link provided below:

Download Windows 10

After the installation media is created, suggest you to upgrade to Windows 10 Pro from the installation media. When the upgrade asks for product key, enter the product key purchased for Windows 10 Pro. If it does not accept, suggest you to skip the activation
step. After the Operating System is installed, suggest you to activate by phone by following the steps below:

• Press “Windows key + R” and type “slui 4” and press Enter.
• Select the Region from the list and click Next.
• Call the Toll-Free number provided on top and can activate via phone.

Hope this helps. Keep us posted on the status for further assistance.

 

Surface Pro 3 Windows key not working

Hi,

Thank you for writing us back.

Are you using docking station?

I would suggest you to go through the below steps:

Steps: Try to run the Hardware and device troubleshooter:

• 
  Press Windows key+X.
  
• 
  Click on Control Panel.
  
• 
  Click on Troubleshooting.
  
• 
  On the left pane, click on view all.
  
• 
  From the list, double click on hardware and devices and run the troubleshooter and check what it shows.
  

Please post back with the status of the issue and we will be glad to assist you further.

 

Windows 8.1 pro + WMC key activation

So it will be fine installing 8.1 pro with a KMS key, then switch to my 8 pro key and it will activate ok?

Maybe a daft question but why can't you just install 8.1 pro with the 8 pro key, or is it different keys for 8 and 8.1? seems silly when 8.1 is a free update anyway.