Windows 10: windows cant reactivate after changing motherboard

Discus and support windows cant reactivate after changing motherboard in Windows 10 Support to solve the problem; hi guys..can someone help me ? i recently change my motherboard and my windows cant reactivate using trouble shooter from activation tab. is there any... Discussion in 'Windows 10 Support' started by bayustev, May 30, 2018.

  1. bayustev Win User

    windows cant reactivate after changing motherboard


    hi guys..can someone help me ?
    i recently change my motherboard and my windows cant reactivate using trouble shooter from activation tab. is there any solution for this? my windows version is 1803 build 17134.48 . thanks before

    :)
     
    bayustev, May 30, 2018
    #1
  2. Cyred771 Win User

    Unable to reactivate Windows 10 after motherboard change.

    I purchased Windows 8 and upgraded for free to Windows 10 when I still had my old motherboard. Now it doesn't let me reactivate it.

    I followed these steps:

    • Select the Start button, select Settings > Update & security > Activation , and then select Troubleshoot. You must be signed in as an administrator.
    • The troubleshooter will show a message that Windows can’t be activated on your device. Select I changed hardware on this device recently, and then select Next.

    After that I just get this message:

    Unable to activate Windows

    We can’t find any devices linked to your Microsoft account that can be used for reactivating the device you’re using right now. Make sure you’re signed in with the same Microsoft account you linked to the Windows 10 digital license
    on this device or try again later.

    But I am signed in with my only microsoft account and when I sign in to https://www.microsoft.com and look at my account I can see my PC's name together with my old motherboard name as a device.

    Do I have to buy a new Windows 10 now or what am I supposed to do?
     
    Cyred771, May 30, 2018
    #2
  3. Greg Carmack - Windows MVP Win User
    Reactivate Windows 10 after motherboard change.

    Hi Anders. I'm Greg, an installation specialist and 8 year Windows MVP, here to help you.

    If Windows came pre-installed on the PC then changing the motherboard voids the license. Free Upgrade inherits that restriction. You'll need to buy a new license:

    http://www.microsoftstore.com/store/msusa/en_US...


    If it was retail Windows then follow these steps for reactivating:
    https://support.microsoft.com/en-us/help/20530/...


    If you have any retail Windows 7, 8 or 8.1 Product Key that's no longer needed you can use it to activate fresh, because that method is still in prolonged grace period which we have not yet heard has ended.

    You can also ask for help from MS Support to get it activated:
    https://partner.support.services.microsoft.com/...
     
    Greg Carmack - Windows MVP, May 30, 2018
    #3
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windows cant reactivate after changing motherboard

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