Windows 10: Windows can't read the disk in drive D:\

I'm trying to copy a file to a CD-RW but cannot. When I drag the file to the disk in the D: drive, the file will not drop into the disk. The image shows the red circle with the line through it. I tried to copy and paste the file in the disk, but it does not paste. I thought maybe there was a problem with the disk so I put in a new disk. I get the notification asking what I want to do; I select burn files using File Explorer. I believe a pop up window should appear to format the disk but it does not.


I searched online and found that the IMAPI CD-Burning COM service may be disabled. I searched for this service in my laptop but could not find it. I have a Dell Inspiron 15 - 3567 laptop, Windows 10 Pro version 1903.

:)

 

Cannot access D drive since upgrading to Windows 10.

Hello Judy,



Thank you for replying quickly with the status of the issue.



Please reply to few more questions:

• 
  Is the D: drive located on the same hard disk or on different hard disk?
  
• 
  Did you have any important data saved on the
  D: drive?
  

If the D: is saved on another hard disk and you are unable to access it, I suggest you to format the drive completely and check if the issue is resolved.



To format the hard disk, follow the steps below:

• 
  Press Windows logo + X keys on the keyboard and select
  Disk management option.
  
• 
  Right click on the D: drive and select
  Format option.
  
• 
  Wait for the formatting to complete and check if the changes are effective.
  

Write to us with the status of the issue for further assistance. Your reply is most important for us to ensure we assist you accordingly.



Thank you.

 

There is no disk in the drive. Please insert a disk into drive D:.

"I've already looked up how to fix this"

Is this a new development ? Have you done a Windows version update or made other changes around

the time the problem started ?

- To avoid having to read suggestions for fixes you have already tried list every fix you have tried.

Include the name of the games that show the error as well.

I rather doubt you need to use a 3d party partition manager for this sort of problem. Windows disk

management should be adequate. To start list which drive letters you are using on what type of

drives eg- DVD/CD, SSD/HDD, and if you are using external drives connected via USB or e-SATA ports.

.

 

D drive

Hi,

Based on the details you have provided us, it appears that there might be some corrupted contents on the said partition. We can also consider that this is caused by a virus.

For us to check if a certain virus is hiding your files, kindly follow the steps below:

• Type Command prompt in the search bar.
• Type-in the following command:
  
  attrib -h -r -s /s /d D:\*.*
• Press Enter to execute the command.

If you think that there is nothing important stored in it, then we suggest that you reformat your D drive so that you can use the free space for important files.

You can follow the steps below to start with the process:

• Click on the File Explorer.
• Select This PC.
• Right-click on your D drive, then click on Format.
• Follow the on-screen process to finish formatting the partition.

Let us know how it goes so that we can further assist you.