Windows 10: Windows can't recognize my headphone as an audio output

Dear Microsoft community,I'm having an issue with audio output. when I plug my headphone into the audio output jack port, nothing happens and windows continue to work on the Speaker. I don't know what would cause this problem to happen, but it doesn't work until I reboot the system. that's yet the only solution for me.I'm using windows 10 on my Asus ROG G512LW laptop. I'm sure it's a software-based bug as I have recently purchased my laptop.I would be pleased if anybody can help me out of this.Thank you advance, cheers

:)

 

Headphones recognized as Speakers...

Hi Ahri,

Having your headphones recognized as speaker when plugged in at the back of your PC could be the reason why the audio is low. To help us isolate the problem, we suggest running first the audio troubleshooter from the link Fix
sound problems.

In case the issue persists, then let's remap or retask your Realtek audio jack and see if it addresses the issue. To do that, follow the steps below:

• Open the Realtek HD Audio Manager.
• In the back panel, right click the option where your headphone is connected.
• Choose the option Connector Retasking, then select Headphone.

Feel free to update us with the result so we can further assist you.

Regards.

 

Headphones jack only outputting mono after dolby access install

Hi,

The headphones issue that you encountered after installing the audio program can be related to a possible licensing issue. The software that you're using offers an in-app purchase and it's best to contact the developer for further support. On the other hand,
we suggest that you use Windows Sonic as an alternative for the audio output by following the steps below:

• Right click on the speaker icon located on the notification area.
• Select Spatial sound.
• Under the Spatial sound tab, select Windows Sonic for Headphones
  from the drop-down list.
• Click OK.
• Once you're done, check if the issue persists.

Let us know should you need further assistance.

 

Move audio to one side for speakers but not headphones

Hello J1mmyth3F1sh,

Thank you for writing to Microsoft Community Forums.

• Is your headphones getting detected in the Playback settings?
  
• Are you trying to play the audio on both Speakers and Headphones at the same time?
  

Ideally, if you have configured Sound settings to play on your left speakers, the same goes with the headphones. The sound starts playing only on the left side of your headphones according to the settings changed.

Meanwhile, we can try configuring the headphones and change the balance level in the sound settings and see if it works. Kindly check with the steps listed below and see if it helps.

Method : Run audio test for your headphones.

• Open Control Panel from the Start menu and click on
  Sound.
  
• In the Sound window, click on your
  Headphones and select Configure option at the bottom left.
  
• By running the test, check if both sides of your headphones are working fine.
  

If that doesn’t help, I would suggest you to check with the audio balance by following the steps listed below:

• Open Sound settings from
  Control Panel, and right click on the Headphones to open its
  Properties.
  
• Click on Levels tab and select
  Balance button. In the Balance window, you can use the slider to balance both left and right headphones equally.
  

However, I commend and appreciate you for recognizing this behavior. This is a valuable suggestion as there may be other users with a similar requirement. Hence, I suggest you to leave a
Feedback for this product so
that our developer team can look into this and check if it can be implemented in the future updates.

Regards,

Mala S

Microsoft Community - Moderator