Windows 10: Windows closes game when paused

Hi,

I just got a new Microsoft Surface 3 laptop, thought I would be really happy with it after using a 7yo Acer but not so much. Opening apps and the Edge search is so slow, sometimes just sits on a white screen and I have to refresh the search to eventually get any results. But what is really annoying is I play a G5 hidden picture game and when I pause it Windows just closes it down and I have to restart the game. Didn't have any of these issues on my old PC and its so frustrating to pay for a 'better' computer and be annoyed all the time.

Does anybody have suggestions for either issue?

:)

 

Games closing or not opening properly

I have several Bigfish games which I have installed on a new laptop running Windows 10. All games will close unexpectedly and repeatedly during game play, sometimes up to 4 times within 20 seconds. The icon returns to the task bar and when I click on it again it states the game was paused. This is very irritating, many are quite new games which are supposed to be windows 10 compatible. Others which are older games do not open in a full window although full screen is selected. I have had more than one online chat with Microsoft about this issue and have tried all their suggestions: uninstalling - re-installing the games, checking the compatibility troubleshooter, re-starting computer, running updates etc, and nothing has worked. Does anyone on the forum have a suggestion of what I might try as this is the only thing I do not like about this computer? *Zip

 

Win 10 randomly kills games

Hi Laurynas,

To help you with your issue, we suggest you refer to the links below to get information about compatible games with Windows 10, and troubleshooting steps for crashing game issues:

• Windows 10 Games Compatibility List
• Game crashes or closes unexpectedly

Let us know how it goes.

Regards.

 

NEEDED: A PAUSE button or feature on Microsoft Solitaire timed EVENTS games

Hi, Solitaire game fans -

I am frustrated that I cannot press a pause button, when needed, to step away from an EVENT without the minutes I am away from the game being added to my total play time. I feel this does not give an accurate challenge time, if it includes my time away
from my computer. Does anyone else feel the same?

I THINK GAME DEVELOPERS NEED TO INCORPORATE A PAUSE BUTTON ON EVENT CHALLENGE GAMES. I HOPE THIS SUGGESTION IS SEEN BY A GAME DEVELOPER WHO CAN MAKE THIS HAPPEN.

Sincerely,

Beth