Windows 10: Windows corrupted after factory reset

Hi, i am unable to login via normal login due to user profile not found.When i tried to reinstall the windows in safe mode, i can't. I can only open microsoft edge and my computer in safe mode. Explorer.exe, desktop, control panel are all missing.I tried to download via download centre but it cannot proceed due to error.Tried to put into my another internal harddisk but it says cannot find the file.I tried everything in safemode but it says unable to proceed.Is there anything else i can do?

:)

 

Factory Reset 64% Loop

Hi,

There are many factors that we can consider why the factory reset doesn't finish successfully. One factor we can look at is your hard drive. There may be some corrupted files or bad sectors that is why the reset can't proceed. As our initial troubleshooting
step, we recommend that you check the disk for possible file corruption. Kindly follow the steps provided below to perform this method.

• Press Windows key and type "cmd".
• Right-click Command Prompt and select Run as Administrator.
• Copy and paste this command: chkdsk /r/f, and then hit
  Enter.

Let us know how that turned out for you.

 

Windows 10 factory reset

Hi Charlie,

We can see here that you are having issues with doing a factory reset on your Windows 10. There are several factors
why you get the said error and that's what we are going to figure out. To isolate this concern, may we know the following:

• Any changes made on the computer prior to this concern?
• What troubleshooting steps have you tried so far?
  
• May we know the reason why you want to perform a factory reset?
• Did you experience any issues on the computer before you tried performing a factory reset?
  

 

Black screen after trying to reset back to factory settings. (Windows 10)

Hi Simen,



I realize the inconvenience you are experiencing with black screen issue on Windows 10 . I will certainly help you.



This issue might occur if there is change in system settings or display driver is corrupt.



I suggest you to follow the steps below to



To assist you better, please provide us the information below:

• When you say that "reset my computer back to factory settings", are you referring that you have tried to perform rolling back to previous Operating System or performed Reset of Windows 10?
  
• Are you able to see Windows 10 logo when you switch on the computer?

I suggest you to follow the steps provided in the Microsoft Help Article about troubleshooting on black screen related issues and check if it helps.

http://windows.microsoft.com/en-us/windows-10/troubleshoot-black-screen-problems

Please get back to us with an update on black screen issue with Windows 10, we will be happy to help.



Thank you.