Windows 10: Windows crash after getting computer from hardware service

Hello,
I had my computer maintained at official HP service center. Basically I had a defective speaker, so they replaced it + I asked them to install second hdd + change the stock thermal paste of cpu/gpu. After I got my computer now, I wanted to check how it performs with the new thermal paste, so I ran 3Dmark benchmark. It is something that I used a lot before, when I was fighting to lower my computer temperatures.
Now, my temperatures seem much better, but at the last test/benchmark, the "physics" or CPU test, my computer suddenly stopped during loading. After that it started and I saw in event viewer that Windows made a dmp file related with the crash.
I uploaded the dmp file in an archive here: https://1drv.ms/u/s!AgbHCSFDMP-C5iq3KeGGuCKaHFUB?e=e9CZ1g

Can someone please help me find the reason for this crash, because before I never experienced such a crash. And I did many times this 3Dmark benchmark :

I just noticed now this also in event viewer:
A fatal hardware error has occurred.
Reported by component: Processor Core

They did change the thermal paste of my cpu, but at the same time, now my computer is having much better temperatures.

I worry whether they did something not so good, since I never had such a crash before, no matter what I did. Really hope it's more software-related

and not hardware. Any help will be much appreciated!


Thank you in advance

:)

 

sound crashes on windows 10

Hi Diego,

Thank you for posting in Microsoft Community and being part of Windows 10.

I understand your concern about accessing sound on your device as it crashes.

Do let us know the following information to assist you better:

• When exactly does the sound crashes?
• Is this issue with sound confined to any specific audio files/ from website videos?

I suggest you to try the below steps and check if it helps.

I suggest you to restart the service, set it to automatic and check if it helps.

Step 1: Stop the Windows Audio service.

• Press Windows Key + R on the keyboard and type
  services.msc, Services window gets opened.
• Search for Windows Audio service, right click on it and click on
  Stop.
• Restart the computer.

Step 2: Start the service and set it to automatic:

• Press Windows Key + R on the keyboard and type
  services.msc, Services window gets opened.
• Search for Windows Audio service, right click on it and click on
  Properties.
• Start the service, set
  Startup type to Automatic.

Step 3: I suggest you to run Hardware and Devices troubleshooter.

Hardware and Devices troubleshooter checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Press Windows key from the keyboard, type
  Troubleshooting and select it.
• Click on view all option on the upper left corner of
  Troubleshooting window.
• Select the Hardware and Device options from the list.
  
• Click Next to run the Hardware and Device
  Troubleshooter.

You may also refer to the following Microsoft Help article and check if it helps.

Fix sound problems in Windows 10

Hope it helps. Reply to the post with an updated status of this issue for further assistance.

 

all games crash!

I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
Increase the window size step by step and watch your vga temps permanently.
What happens?
If it crashes, run at stock speeds as suggested before and retry.

P.S.: When your system locks, does the display signal turn off after a time?
Stuttering sound or no sound at all when freezing?
What X1800XT model do you own exactly?

 

windows xp installation and dual core am

could someone please list the steps they follow to install windows with a dual core processor and windows xp service pack to. I'm reletively new to amd dual core and i feel i'm missing a step. All help will be appreciated. thanx