Windows 10: windows crash, freeze or hang on black screen

Hi,

i have acer e1-572g under and i installed windows 10 x64, once the windows start updating the issue start with the updatemicro chip driver display

The laptop contian amd r7 m265 display card and the windows is not installing the correct driver.

and when i do it manually by using the DDU to uninstall the driver from windows and installing the updated one from AMD but when i try to install it, it crush, freeze and i force the shutdown, when i turn it on again it will give black screen.


Please any solution since its common issue ? Windows 10 and drivers !!!

:)

 

all games crash!

ive watch my temps and both the cpu and gpu are within normal ranges. when it freezes it simply freezes the image and stops the sound. i must reboot to get back to windows.

 

all games crash!

I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
Increase the window size step by step and watch your vga temps permanently.
What happens?
If it crashes, run at stock speeds as suggested before and retry.

P.S.: When your system locks, does the display signal turn off after a time?
Stuttering sound or no sound at all when freezing?
What X1800XT model do you own exactly?

 

Windows 10 Freeze / Hang

Hi,

We suggest that you follow the troubleshooting steps given by Ramesh.Kumar on this

thread. To know more on how to resolved your issue with Windows 10 screen freeze/ hang.

Feel free to post back if you have other concerns.