Windows 10: Windows crash when connecting bluetooth headset

Every time I connect my bluetooth headset windows crashes.

it is Bluetooth usb adapter

DRIVER IRQL NOT LESS OR EQUAL
What failed: BthAvrcp.sys

What I already tried:

- Deleting bluetooth drivers and restarting my pc

- Resetting my pc


my dump: My MiniDump

==================================================

Filename : BthAvrcp.sys

Address In Stack : BthAvrcp.sys+5420

From Address : fffff800`9c820000

To Address : fffff800`9c82d000

Size : 0x0000d000

Time Stamp : 0x4c1b4ba7

Time String : 6/18/2010 11:34:15 AM

Product Name : Bluetooth Remote Control Driver

File Description : Bluetooth Remote Control Driver

File Version : 5.0.17 built by: WinDDK

Company : CSR, plc

Full Path : C:\WINDOWS\system32\drivers\BthAvrcp.sys

==================================================

==================================================
Filename : ntoskrnl.exe
Address In Stack : ntoskrnl.exe+406569
From Address : fffff800`83a00000
To Address : fffff800`84a46000
Size : 0x01046000
Time Stamp : 0x90ee290b
Time String : 1/19/2047 5:12:59 PM
Product Name : Microsoft® Windows® Operating System
File Description : NT Kernel & System
File Version : 10.0.19041.572 WinBuild.160101.0800
Company : Microsoft Corporation
Full Path : C:\WINDOWS\system32\ntoskrnl.exe
==================================================


How can I fix this?

:)

 

WIndows 10 cannot connect to a bluetooth headset.

Hello Mike,

To better assist you with your concern, I'd like to know the following:

• Confirm which build is currently installed on your device. To check, follow the steps below:

• Press Windows key + R, then type in winver.
• Click OK.

• What is the make and model of your headset and Bluetooth dongle?

Meanwhile, we suggest that you perform the steps posted on this article
to resolve Bluetooth connection issues in Windows 10.

Looking forward to your response.

Regards.

 

bluetooth headset?

Hello,

Can you sugegst me which bluetooth headset i shd buy for any mobile? (at present i'm using nokia 5800)

jabra,plantronics,nokia,samsung,bluedio,other??

Code: http://shop.ebay.in/Bluetooth-Headsets-/119502/i.html[/quote] Plz check above eBay India listing and tell some good options within 1000/- INR.

thx..

 

Bluetooth headset connection build 6230.54

Hi David,

To better assist you with the Bluetooth headset connection issue, please answer the following questions:

• Did you enroll your phone to the Windows Insider?
• What troubleshooting steps have you tried so far?

Regards.